Name: PingMe Facebook Messenger Chat
Brand: Omega
Rating: 4.9 (427 reviews)

Highlights

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

January 20, 2016

Languages

English

Live chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability.

Live chat widget for a better customer support experience and increase in sales
Centralize all customers engagement in one place - easier remarketing
Engage with customers anytime at every touchpoint with insightful analytics
Take care of your customers 24/7 and reach them even when they leave website
Beautiful and modern chat widget suits all themes

Pricing

Basic

Free

Live Chat via Facebook Messenger
Customize Live Chat widget
Device Target
Dashboard with insightful data
Customer Support

Premium

$6/month

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Basic

Free

Live Chat via Facebook Messenger
Customize Live Chat widget
Device Target
Dashboard with insightful data
Customer Support

Premium

$6/month

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

427 reviews

Overall rating

4.9

Counts per rating level

91% of ratings are 5 stars
388
4% of ratings are 4 stars
16
2% of ratings are 3 stars
9
0% of ratings are 2 stars
2
3% of ratings are 1 stars
12

November 11, 2022

extremely helpful support. Lynn was super helpful in going out of her way to improve the UX of the chat app on my website. Didnt expect this level of support but was positively surprised.

Adan Fabrics

Finland

Time spent using app: 4 days

Omega replied November 11, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

November 3, 2022

A very good service team, the software is also very smooth to use, and they have helped me a lot....

Bawaut

China

Time spent using app: 3 days

Omega replied November 3, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 2, 2022

This app works great. Customer service is very prompt and patient. highly recommended. This app works great. Customer service is very prompt and patient. highly recommended.

vanpowers.bike

China

Time spent using app: About 2 months

Omega replied November 3, 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

All reviews