Name: PingMe Facebook Messenger Chat
Brand: Omega
Rating: 4.9 (431 reviews)

Highlights

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

January 20, 2016

Languages

English

Live chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability.

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability. more

Live chat widget for a better customer support experience and increase in sales
Centralize all customers engagement in one place - easier remarketing
Engage with customers anytime at every touchpoint with insightful analytics
Take care of your customers 24/7 and reach them even when they leave website
Beautiful and modern chat widget suits all themes

Pricing

7-day free trial

Basic

Free

Live Chat via Facebook Messenger
Customize Live Chat widget
Device Target
Dashboard with insightful data
Customer Support

Premium

$6/month

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Basic

Free

Live Chat via Facebook Messenger
Customize Live Chat widget
Device Target
Dashboard with insightful data
Customer Support

Premium

$6/month

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

431 reviews

Overall rating

4.9

Counts per rating level

91% of ratings are 5 stars
392
4% of ratings are 4 stars
16
2% of ratings are 3 stars
9
0% of ratings are 2 stars
2
3% of ratings are 1 stars
12

January 10, 2023

This app is really good and it is unbelievably free!
I would like to thanks Rosie from the support team sincerely since she is always online and assisting our technical problems. Her patient and support have definitely helped our team. Choosing a Facebook Messenger APP for Shopify? Try this APP!

Cmer

Taiwan

Time spent using app: 10 months

Omega replied January 10, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

January 4, 2023

Tracy Uyen was very informative and attentive to every single issue we had. Their technical-support team was fast and efficient. We've had no complaints & issues thus far. Highly recommended!

Homnay Beauty

Vietnam

Time spent using app: 6 days

Omega replied January 10, 2023

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

January 3, 2023

Diego was very thorough and patient. He made sure I was taken care of. He did his job well. Thank you

Jungle Pulp

United States

Time spent using app: About 3 years

Omega replied January 4, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

All reviews