Customer support
Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Chat with customers via Facebook Messenger right on store

4.7 of 5 stars(192 reviews)
Free plan available
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Free Facebook Live Chat

Integrate Facebook free live chat to your website so your customer can connect to you any time.

Boosts Your Conversion Rate

Consumers love live chat option as it is quick and has a HUMAN touch. They find it helpful and problem-solving

Fully customizable

You don't need to know code. Personalize your own live chat with simply a few clicks to integrate!

About Facebook Messenger ‑ Live Chat

Do you want to engage and live chat with your website visitors?

With Facebook Message by Omega, you are just a click away. Facebook Message is a powerful "all-in-one" customer support software used by small and medium sized businesses. Installation is fast and easy and no coding skills are required.

HOW IT WORKS?

  1. Install the app.
  2. Connect your Facebook Page.
  3. Enter labels / selecting color. Then SAVE
  4. Enjoy it on your Live Chat Chanel.

Highlighted features

  • Live chat - Provide a great customer service with a live chat button on your website, increase conversions and the total volume of sales.
  • Schedule the working time to Enable/Disable Live Chat
  • Chat History - Save the history of conversations with your customers and you have a full overview of interactions on one page.
  • Customer Portal - Leave an offline message to get back later when your customer supports are unavailable
  • Facebook chat - Connect to your Facebook page and live chat through Facebook messages.
  • Free and Fast Support - Our technical support will help you solve any problems within 24 hours (on working days).

About Omega:

Omega Team's developers are very passionate about the development of Shopify and eCommerce solutions for integration into the customer’s store. We are trying to develop amazing Shopify's apps for merchants.

See the app in action

Explore how the app works in an example store.

View example store

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Pricing

Basic

Free

  • Connect Facebook Fanpage/ Business account

  • Custom Widget Position

  • Custom Chat Icon for Desktop

  • Custom Chat Color

  • Device Target

Premium

$4.99/month

  • As Basic +

  • Page Target

  • Set Working Days/Time

  • Customer Support

  • Custom CSS

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
    (168)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (6)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (9)
View all 192 reviews

Most recent reviews

suneiika

Rating
5 of 5 stars
Posted
February 23, 2021

When we meet problems in running this app, the customer service team quickly responded and fixed them, so we would highly recommend people to have a try!

Fit 2 Fly

Rating
5 of 5 stars
Posted
February 2, 2021

This app had an issue working with my current Shopify theme but the Omega tech team was able to quickly get it working. Great customer support : )

Polished Gentleman

Rating
5 of 5 stars
Posted
February 2, 2021

This app is good for staying in communication with customers hitting your site. You can handle questions/comments through it. Also good for building trust if your customers know there is someone there to talk to. This app has good support too, they helped me fix something when I couldn't.

View all reviews