Facebook Chat 2.0

Turn your visitors into your customers with Facebook Messenger

Price: Free

Key values section

Completely free

Turn your visitors into your customers with Facebook Messenger. Setup takes just 2 minutes and the app is completely free.

Customizable

Customize the welcome message, uploading your own photo and customize the color of the messenger icon to match your shop's theme.

Responsive

Works great on desktop as well as mobile devices. Check out the app screenshots below.

Facebook Chat 2.0

Facebook Chat 2.0

Facebook Chat 2.0 allows you to embed a chat icon into your store. You can customize its color, add a welcome message and upload your photo to make it personal. (see screenshots)

After your visitors click the icon, a Facebook Messenger window is opened on the side of their screen and they are able to message your Facebook page, while having your page still in front of them.

On iPhone and android phones, clicking the icon takes the visitor into the Facebook messenger application, for a native messaging experience.

You can reply to the messages you get using your Facebook page.

Conversations using Facebook messenger are long lasting, since your customers will read almost every message you send them (in contrast to the 15-20% email open rate).

And the best thing? The app is completely free.

Installation instructions (setup takes just 2 minutes)

  1. Setup a Facebook page and find out what the username of you page is: if https://www.facebook.com/customerdotguru is the URL of your page, your username is "customerdotguru"
  2. Install Facebook Chat 2.0 by clicking the green "GET" button above
  3. Accept Shopify app permissions
  4. Insert your Facebook page username when prompted
  5. Customize the welcome message, upload your photo and customize the icon's color
  6. You're done!

About Customer.guru

At Customer.guru we help businesses treat their customers better. Our main product, Customer.guru Shopify application allows you to track customer satisfaction using Net Promoter Score-based e-mail survey.

Launch date

Integrates with

  • facebook messenger
  • facebook
  • messenger
Facebook Chat 2.0

Facebook Chat 2.0

Facebook Chat 2.0 allows you to embed a chat icon into your store. You can customize its color, add a welcome message and upload your photo to make it personal. (see screenshots)

After your visitors click the icon, a Facebook Messenger window is opened on the side of their screen and they are able to message your Facebook page, while having your page still in front of them.

On iPhone and android phones, clicking the icon takes the visitor into the Facebook messenger application, for a native messaging experience.

You can reply to the messages you get using your Facebook page.

Conversations using Facebook messenger are long lasting, since your customers will read almost every message you send them (in contrast to the 15-20% email open rate).

And the best thing? The app is completely free.

Installation instructions (setup takes just 2 minutes)

  1. Setup a Facebook page and find out what the username of you page is: if https://www.facebook.com/customerdotguru is the URL of your page, your username is "customerdotguru"
  2. Install Facebook Chat 2.0 by clicking the green "GET" button above
  3. Accept Shopify app permissions
  4. Insert your Facebook page username when prompted
  5. Customize the welcome message, upload your photo and customize the icon's color
  6. You're done!

About Customer.guru

At Customer.guru we help businesses treat their customers better. Our main product, Customer.guru Shopify application allows you to track customer satisfaction using Net Promoter Score-based e-mail survey.

Launch date

Integrates with

  • facebook messenger
  • facebook
  • messenger

Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    71% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    7% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    8% of ratings are 1 stars

airtagfit

Location Saudi Arabia

The chat is very important between our shop and customers ,the messenger app make his role very proplyd and present for the mission . i find him very magnifique.

Guylaine Martel Artistes Coiffeurs

This application is very simple, it is very simple and fast to setup.
working very well, Thank you Customer.guru

Minting Memories

really easy to set up and works great, all I needed to find out was my facebook page name and done! I like that you can configure the welcome message too

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