Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration. They value the live chat feature and Facebook Messenger connectivity for real-time customer interaction. Customization options, such as chat box color changes, are also praised. Many merchants commend the support team for their quick and effective assistance. This free tool is seen as beneficial for boosting conversion rates and customer trust.

Edited February 3, 2023

The support with autoketing was great I sent them a message Friday night at 8:00pm not expecting a response but got support right away with setting up my chat box

Jean was very helpful and sent pictures on how to enable the chat bot that works great for my shopify website .

the live chatbot works great

God Mode Supplements
Canada
12 days using the app
Autoketing replied February 4, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

April 6, 2023

LOVE IT very helpful to my website. I have been looking for some other apps that can do some automation. This one is the best!

Ulap Bedsheet
Philippines
About 1 hour using the app
Autoketing replied April 6, 2023

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,

April 18, 2023

The best app with the best support team behind it..
I installed so many apps but they were either paid or doesn't do the job needed, this app was quick and free also the support team was really quick to guide me in solving my issue.

TechGigz Store
Iraq
4 months using the app
Autoketing replied April 18, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

May 12, 2023

I've just started using this app. But, I can definetly say it is one of the best out there. Highly recommended!

RAHAZA Fashion PH
Philippines
About 1 month using the app
Autoketing replied May 12, 2023

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

April 17, 2023

Just started using the app but the customer server to get it set up was amazing. we are looking forward to this app.

Before The Cruise
United States
1 day using the app
Autoketing replied April 17, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

February 13, 2023

I highly recommend using this application due to its ease of use, convenience, and quick support team.

thammyxubee
Vietnam
2 months using the app
Autoketing replied February 13, 2023

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

August 10, 2023

Excellent app, it's very simple to set up and looks great on the website. The support question I had was answered immediately.

Feather and Foliage Event Feature Walls
Australia
About 1 hour using the app
Autoketing replied August 13, 2023

Our team is very happy to see your feedback. Please chat with us or send an email if you need any support.
We will help you as soon as possible.
Best regards,

Autoketing team

June 2, 2023

It`s work and easy to communicate with customers. The help support is very responsive and easy to understand. thank you. (-:

https://www.sabrinascollection.no/
Norway

https://www.sabrinascollection.no
Norway
About 2 hours using the app
Autoketing replied June 2, 2023

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team

May 26, 2023

Easy to use, free, and setting up is easy. The support is very responsive, just matter of minutes you will have your response.

Blitz Surf Shop
New Zealand
7 days using the app
Autoketing replied May 26, 2023

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,

September 24, 2022

App doesnt work on my store and no one is around to help me because of the time difference. Needs to have more people working for the app so you can help people in other countries who want to use it.

Shaggy Jack's
Canada
5 days using the app
Autoketing replied September 24, 2022

We are very sorry for the inconvenience. We will support you as soon as possible. The difference in timezone affects the speed of response.
I will contact you after our tech finds out the error.
Please keep our app being installed.

Thanks a lot