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by Autoketing

Live Chat, Free Chat Via Facebook Messenger, Auto Marketing

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Free plan available. 3-day free trial.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
    (392)
  • 4 of 5 stars
    10% of ratings are 4 stars
    (50)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (12)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (22)

All reviews

331 - 340 of 480 reviews

North & Main Clothing Company

Rating
2 of 5 stars
Posted
January 22, 2019

We were using the app in 2018 and it was perfect.
Beginning in 2019, it stopped working because of a conflict w/using parts of the messenger sales channel (obviously not the chatbox for the website part, but customizations on facebook) and Shopify said the conflicts could not be resolved, and so did Autoketing. Very sad.

DIYMoon Shop

Rating
5 of 5 stars
Posted
January 22, 2019

the customer service helped troubleshoot the conflicts on the app including whitelisting domain, code conflict and persistent menu override

ByArena

Rating
5 of 5 stars
Posted
January 9, 2019

Great app to add the facebook chat. Great support too!

I tried to add the code myself with no luck, the app made it so much easier!

TrendGearTomorrow

Rating
4 of 5 stars
Posted
January 5, 2019

4/5 stars

My GTMetrix.com review is telling me that.
Isn't it possible to compress ?

Enable compression for the following resources to reduce their transfer size by 152.2KiB (65% reduction).

Compressing https://autoketing-production-sdk.appspot.com/dist/build.main.6XXXXXXXXXX17f484.js could save 152.0KiB (65% reduction).
Compressing https://storage.googleapis.com/asset-production-autoketing/facebook-chat-box/sdk/XXXXX.myshopify.com.json?15XXX7302937v2.0.8 could save 288B (39% reduction).

Eden’s Addictions - Kid Purses, Purses for Girls, Purses for Teens, Toddler Purses

Rating
1 of 5 stars
Posted
January 2, 2019

Customer Service is non existent. I have tried for days and received no assistance. I know it was the holidays but I should have gotten some help.

Just Get it Now

Rating
1 of 5 stars
Posted
January 1, 2019

The chat seems to only work on a computer.
I turned the mobile option on but it does not seem to work.

akalors

Rating
5 of 5 stars
Posted
December 28, 2018

It is fantastic app and working very good. Thanks for bringing such an app for Free. I would love to see more new features in future

Sarhina Activewear

Rating
5 of 5 stars
Posted
December 24, 2018

We install this app looking for a way to keep in contact with customer in an easy manner. I think it is very useful and would recommend it. Customer service is very responsive. Thank you!

ChaiimCouture

Rating
5 of 5 stars
Posted
December 13, 2018

Oriana is SUPERB!!!!! I am not a computer savvy person but this CS rep ROCKS!!!!!
The app is really easy to install I just don't like to get anything wrong.
Thank you Oriana.

Shopfamore

Rating
4 of 5 stars
Posted
December 11, 2018

Thanks all free easy to use let see....................................................................................................................................................................4 star

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