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The support with autoketing was great I sent them a message Friday night at 8:00pm not expecting a response but got support right away with setting up my chat box
Jean was very helpful and sent pictures on how to enable the chat bot that works great for my shopify website .
the live chatbot works great
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.
Regards
Connected me to my Facebook Messenger. That's amazing! Best of all, it's FREE. I just wish there's a way to adjust the size of the icon on the phone, because currently the chat icon is too big.
Dear WonderCraft,
Thanks for your review, your evaluation is our motivation
Autoketing team
Regards!
This was easy to set up and instantly you can communicate with your customers for better customer satisfaction.
I had some troubles getting the app to run correctly with my shop but the developers were very helpful to walk me through the additional steps my shop needed. Thank you again!
No problem with this app, you receive the messages directly and can customize the discussion bubble ! Very good !
Dear Izivie,
Thanks for your review, your feedback is our motivation!
Autoketing team,
Regards!
I have not used it yet, but I look forward to trying out the features of this app. Hopefully, it can improve the overall customer experience.
Great stuff - super easy!
Really good reviews and worked well for my business.
Would recommend. Try it out!
It'd be great to see your review. We appreciate it very much.
If you have any questions, please contact us via email or livechat.
Regards,
I am amazed by the developer and customer service at Autoketing. Absolutely mind blown. They actually took the time to visit my chat and checked on me.
The app is wonderful, it helps alert me when customers would like to interact. It does what it should. So simple yet so useful! I hope they continue to grow! Definitely a must have for your sites :)
Hi, How can I stop automatically show the contact box, clients said it is too big when they go view our site, I need the function only click can show the communicate box. Please help
Thanks for your feedback. Please choose the default icon to stop auto popup.
Feel free to contact us if you need any help.
Best regards
Autoketing team
Thanks for fixing the Facebook Chat Box - Autoketing app issue. The app allows us to change the theme color to our corporate color which is nice.