Note globale
4,4
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
27 mai 2019

does not work the 30 second video that shows what to do I did and it does not work, oh and i guess you need to put a Minimum 100 characters, in order to write a review too

Refined Wears
Canada
Environ une heure d’utilisation de l’application
Autoketing a répondu 27 mai 2019

Dear Refined Wears,

So sorry for hearing this inconvenience! If you have any problem please let us know via email: support@autoketing.com or live chat in dashboard.

Regards,
Autoketing team!

18 avril 2019

Appli does not work ! when we click on the LiveChat nothing appears ! ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Sublima Couture
France
Environ une heure d’utilisation de l’application
Autoketing a répondu 18 avril 2019

Dear Sublima Couture,

We very sorry to hear that,

May be that issue related facebook whited not added, Please follow this link to add your domain to whitelised manually.

https://autoketing.freshdesk.com/support/solutions/articles/42000044933-why-have-i-connected-my-facebook-page-successfully-but-facebook-chat-box-still-does-not-work-

If you have any problem please let contact us via email: win@autoketing.com or leave us message in dashboard.

Autoketing team,
Regards!

19 février 2019

This app is very good. I needed it to manage conversation with customers. I want to really thank you for providing such excellent app

Printistan
Pakistan
36 minutes d’utilisation de l’application
3 avril 2019

i just started to use this app, it looks good and i hope great results with the conversions!! recomended.

Dragonfly Stores
Mexique
34 minutes d’utilisation de l’application
Autoketing a répondu 4 avril 2019

Dear Dragonfly Stores,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

Modifié le 22 février 2019

Thank you for making this app free, it really helps for customer support on our store also great and easy to setup

skinloveshop
États-Unis
31 minutes d’utilisation de l’application
13 avril 2019

I try to check the chat but the window does not open..Overall a great app and easy to use..i recc this app..lets se how it goes!

Rock0nTees
Grèce
28 minutes d’utilisation de l’application
Autoketing a répondu 13 avril 2019

Dear Rock0nTees,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

30 mars 2019

i can´t use it sadasdasdasdasdasdasdasdasdsadasdasdasdasdasdasdasdadsasdasdasdasdasdasdasdasdasdasdasdasdasd

Petsdigree
Chili
Environ une heure d’utilisation de l’application
Autoketing a répondu 30 mars 2019

Dear Petsdigree,

We very sorry hear that, could you please explain more detail, or chat with our support in dashboard please or check below document:

https://autoketing.freshdesk.com/support/solutions/42000045394

If you have any problem please contact us via email: win@autoketing.com

Best regards!
Autoketing team

6 mai 2019

Useless i GREETING MESSAGE - Don't show popup automatically and it still shows automatically i dont know what is wrong. When this problem is resolve i will give you 5 Star but for now NO!

Ronini Official
Allemagne
34 minutes d’utilisation de l’application
Autoketing a répondu 6 mai 2019

Dear Ronini Official,

Sorry to hear that.

About the "Don't show popup automatically" feature, maybe there is something wrong with the cache. You just need to delete your cache and reload your site.

About the Greeting Message, you can adjust it on the dashboard. If you have any question, please contact us via email: support@autoketing.com or live chat on the dashboard.

It's our pleasure to help you!

Regards,
Autoketing team.

Modifié le 25 juin 2019

every time customer comes on my website he had to login to facebook account to chat with me. not woth it.

Swag my style
Inde
31 minutes d’utilisation de l’application
Autoketing a répondu 25 juin 2019

Dear Swag my style,

Our app depends on the Facebook platform, so your customers need to log in their Facebook account to chat with you. Therefore, the conversation is saved on the Messenger platform and you can keep in touch with your customers even when they leave your website.

If you need any help, please contact us via live chat on your dashboard or email: support@autoketing.com

Thank you so much!
Regards,
Autoketing team.

28 avril 2019

excelente aplicación, siempre hay espacio para mejora, podrían agregarle un tipo de tutorial para que sea mas simple su configuración

ibisclock
Chili
19 minutes d’utilisation de l’application
Autoketing a répondu 28 avril 2019

Dear ibisclock,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!