Facebook Chat Box ‑ Chatbot , 498 avis
I use this app to be more engaging with online customers. It's been great so far. I would recommend it to anyone.
Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers.
I wish that this app did NOT allow the customer to continue as a guest. EVERY customer continues as a guest. Even if they could continue as a guest but type their name in so we have a starting point, that would be great. Other than that it seems to work pretty good.
Thanks for your feedback. You cannot remove the guest mode. We published an instruction article to help merchants hide that mode. Please read https://autoketing.freshdesk.com/a/solutions/articles/42000079055
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I used this app and help me to improve the experience to my customers. I will be nice to set more options like when and where I want the chat box appearing. Sometimes is too much intense and that disturb the customer in my opinion. I highly recommend this app though
Does what it says and has more customization than most similar apps in it's league. Helps with abandonment
Eventually, it worked. Support staff responded fast. It didn't work at first I THINK because of domain whitelisting through Messenger API so it would be helpful if the documentation included a part on how to format the whitelisted domain.
Thanks for your review, your feedback is our motivation!
Would be amazing if we can put a link on the welcome message because we need the visitor to fill in a few fields so we can better assist them
Beautiful Layout. Easy to use. Recommend heaps to use. Easily usable by customers and store owners and adds conversions
Thank you so much for your review. We do appreciate you taking your time to share your rating with us. Please contact us if you have any questions
Just installed it. Hope it works well. If not then I will return with a lower rating. If it works great... then 5 stars it will be.
Je ne sais pas je viens juste de l'installer donc pas de statistique pour l'instant je reviendrais vers vous quand je l'aurais essayer merci
Very nice app to use! Didn't had any problems with installing the app and so far it works pretty fine for me!