Classificação geral
4,4
Número por nível de avaliação
  • 81% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
14 de julho de 2020

i install the app and icon is displayed but nothing pop ups and its not working,
really disappointed.

iATO Awesome
Reino Unido
4 meses usando o app
Autoketing deixou uma resposta 14 de julho de 2020

Thanks for your feedback. We will check it and send you an email to support your case.
Best regards

10 de agosto de 2018

The harassment for a review is ridiculous! Congratulations. Here's your review!

One Perfect Day
Austrália
2 meses usando o app
20 de março de 2019

The app doesnt help me, it never appears in my store... i dont know why, because its "active" all the time, never appears in the pc version of my page, neither in the mobile version.

Magenta Glamour
Peru
10 dias usando o app
Autoketing deixou uma resposta 20 de março de 2019

Dear Magenta Glamour,

We very sorry, our tech team is checking your site, maybe it conflict with other app, we will contact you when found your problem

Autoketing team
Regards!

23 de novembro de 2020

This app stopped working for no reason after they have done an update. Normally, they should notify the users about any change.

NERDICH
Reino Unido
5 dias usando o app
Autoketing deixou uma resposta 23 de novembro de 2020

We're sorry for the error. We check your store and the chat icon shows now.
It's working.
Please contact us if you have any questions

Regards,

2 de janeiro de 2019

Customer Service is non existent. I have tried for days and received no assistance. I know it was the holidays but I should have gotten some help.

Eden’s Addictions - Kid Purses, Purses for Girls, Purses for Teens, Toddler Purses
Estados Unidos
4 dias usando o app
12 de dezembro de 2019

Too bad i can't go lower then a 1 star because this app doesn't even work.
I connected my Facebook account and received a chat icon on my website but when i click the icon it doesn't even open!
Hope to get a solution or your app will be deleted real fast

DutchcomLiving
Países Baixos
Aproximadamente 22 horas usando o app
Autoketing deixou uma resposta 14 de dezembro de 2019

Thanks for your feedback. The cause may be from a lack of whitelist. If you reinstall our app, we can check the issue.
Kind regards
Autoketing team

21 de julho de 2020

Why does the CHAT ICON on mobile not working when clicked? when i say its not working as in . nothing happens when i click the chat icon unlike on desktop

airpodsproph
Filipinas
Aproximadamente 17 horas usando o app
Autoketing deixou uma resposta 22 de julho de 2020

We are very sorry for the error. If you reinstall our app, we can check the issue.
Please email us if you have any questions
Best regards

Autoketing team

8 de maio de 2019

the setup video has no audio! I've tried to set it up by watching the video, but the maximize page feature on the setup video is also disabled.
...you should just type the instructions.

Sin City Sex toys
Estados Unidos
Aproximadamente 3 horas usando o app
Autoketing deixou uma resposta 8 de maio de 2019

Dear Sin City Sex toys,

We are so sorry to hear that inconvenience. Besides, if you have any question or problem with settings, please send us a message via live chat on your dashboard or email.

By the way, I see that you uninstall the app, so I can't check the issue.
If you have any question, I'm always willing to help!

Autoketing team,
Regards!

1 de janeiro de 2019

The chat seems to only work on a computer.
I turned the mobile option on but it does not seem to work.

Just Get it Now
Canadá
Aproximadamente 3 horas usando o app
15 de maio de 2020

I really thought this would be a great app but unfortunately it wasn't. I asked for the pop up not to be shown and it shows up on every page of website. I cleared my caches more than once and it still showed up. Very annoying.

Made by Nature
África do Sul
Aproximadamente 1 hora usando o app
Autoketing deixou uma resposta 21 de maio de 2020

We are sorry for the error. Our app has a conflict with the current Facebook updated version.
Please contact us if you have any questions
Kind regards