Avaliação geral
4,5
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
30 de outubro de 2018

Does what it says and has more customization than most similar apps in it's league. Helps with abandonment

TownleyGirl
Estados Unidos
Over 4 years usando a aplicação
3 de julho de 2019

I used this app and help me to improve the experience to my customers. I will be nice to set more options like when and where I want the chat box appearing. Sometimes is too much intense and that disturb the customer in my opinion. I highly recommend this app though

SMARTBUDDIE
Espanha
About 3 years usando a aplicação
29 de junho de 2020

I use this app to be more engaging with online customers. It's been great so far. I would recommend it to anyone.

Jangi
África do Sul
Over 2 years usando a aplicação
Questão respondida por Autoketing 30 de junho de 2020

Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers.

Your friend,
Autoketing Team.

Editado a 3 de maio de 2019

Eventually, it worked. Support staff responded fast. It didn't work at first I THINK because of domain whitelisting through Messenger API so it would be helpful if the documentation included a part on how to format the whitelisted domain.

MonsterInkTattoo
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Autoketing 3 de maio de 2019

Dear MonsterInkTattoo,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

1 de novembro de 2018

Je ne sais pas je viens juste de l'installer donc pas de statistique pour l'instant je reviendrais vers vous quand je l'aurais essayer merci

AMAZING FUTUR
França
About 2 years usando a aplicação
6 de fevereiro de 2019

Just installed it. Hope it works well. If not then I will return with a lower rating. If it works great... then 5 stars it will be.

Basarti.Store
Estados Unidos
Almost 2 years usando a aplicação
4 de setembro de 2018

I gave it 4 stars just due to the icon scrolling the page but it's a great app overall, I highly recommend it!

Passion Tribe
Estados Unidos
Almost 2 years usando a aplicação
31 de agosto de 2020

I wish that this app did NOT allow the customer to continue as a guest. EVERY customer continues as a guest. Even if they could continue as a guest but type their name in so we have a starting point, that would be great. Other than that it seems to work pretty good.

Tampa Printing and Signs
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Autoketing 2 de setembro de 2020

Thanks for your feedback. You cannot remove the guest mode. We published an instruction article to help merchants hide that mode. Please read https://autoketing.freshdesk.com/a/solutions/articles/42000079055
Contact us if you have any questions

Regards

8 de dezembro de 2019

Would be amazing if we can put a link on the welcome message because we need the visitor to fill in a few fields so we can better assist them

Kasal.com
Filipinas
Over 1 year usando a aplicação
2 de dezembro de 2019

Very nice app to use! Didn't had any problems with installing the app and so far it works pretty fine for me!

Your perfect shirt
Países Baixos
11 months usando a aplicação