Facebook Chat Box ‑ Chatbot , 494 reviews

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
February 13, 2023

I highly recommend using this application due to its ease of use, convenience, and quick support team.

thammyxubee
Vietnam
Time spent using app: 3 days
Autoketing replied February 13, 2023

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

Edited February 3, 2023

The support with autoketing was great I sent them a message Friday night at 8:00pm not expecting a response but got support right away with setting up my chat box

Jean was very helpful and sent pictures on how to enable the chat bot that works great for my shopify website .

the live chatbot works great

God Mode Supplements
Canada
Time spent using app: 12 days
Autoketing replied February 4, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

February 3, 2023

Good app and good support. I wrote to them for a technical need and they answered me immediately and exhaustively.

Enerev
Italy
Time spent using app: About 23 hours
Autoketing replied February 3, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

January 27, 2023

after playing around with the app settings it is not showing up on my page.
www.jjzdesignz.com.au.

JJ'z Designz
Australia
Time spent using app: About 3 hours
Autoketing replied January 27, 2023

Thanks for your review. Do you turn on app embed in theme?
Please read this instruction https://autoketing.freshdesk.com/support/solutions/articles/42000081459-how-to-set-up-facebook-chat-box-marketing-
We will contact you to support further.

December 30, 2022

App works great. The facebook live chat looks great in custom color. Service are very helpful and looking to fix issues. Very satisfied

Brunost Vintage
Norway
Time spent using app: 2 months
Autoketing replied December 30, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

September 24, 2022

App doesnt work on my store and no one is around to help me because of the time difference. Needs to have more people working for the app so you can help people in other countries who want to use it.

Shaggy Jack's
Canada
Time spent using app: 5 days
Autoketing replied September 24, 2022

We are very sorry for the inconvenience. We will support you as soon as possible. The difference in timezone affects the speed of response.
I will contact you after our tech finds out the error.
Please keep our app being installed.

Thanks a lot

August 9, 2022

Very prompt and kind customer help, fairly easy setup, simple user interface keeps it easy for users.

streamstationpc
United States
Time spent using app: 43 minutes
Autoketing replied August 9, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

May 29, 2022

I used this app to help me set up my first chatbot. I love the way that each section suggests what to do and helps me along. Thanks for such a great app!

naturActiiv Health
United States
Time spent using app: 27 minutes
Autoketing replied May 29, 2022

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

March 8, 2022

I use it for a long time, it is a nice app. I like it. 11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

moanahair
United States
Time spent using app: About 1 month
Autoketing replied March 8, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

February 28, 2022

Works well as expected and on top of that, it's free. However, the icon jumps a bit after page reload, but I see this happens in other apps too, wondering if this can be improved.

Au Sexy Forever
Australia
Time spent using app: 3 days
Autoketing replied March 1, 2022

Thanks for your feedback. Our team will try to improve the app.
Please contact us if you have any questions.
We're pleased to support you.