Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

September 13, 2018

This app is great, helps me connect to my customers while they are surfin my website and help me guide them through the purchase.

Exquisitto
Pakistan
4 months using the app
May 29, 2020

I love this app and it serves my store very well. Use on all my Shopify stores and it's just great highly recommend

OFuzzy
United States
3 months using the app
Autoketing replied June 2, 2020

Thank you so much for your 5-star review. We do appreciate you taking your time to share your rating with us. It's our pleasure that the app comes up to your expectations!

Your friend,
Autoketing Team.

Edited May 9, 2019

I loved this app, it was so useful to get me more conversions because it transmits trust to my buyers.

The Foxtail Home
Honduras
3 months using the app
Autoketing replied May 9, 2019

Dear The Foxtail Home,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

July 23, 2018

Works very well, great support. Nice and easy to set up

Sahara Sunglasses
United Kingdom
3 months using the app
May 18, 2019

Excellent app. Easy to install and easy to use. Liked the customization options for the bubble on the web page.

i-need-one.com
United Kingdom
3 months using the app
Autoketing replied May 18, 2019

Dear i-need-one.com,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

August 24, 2019

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youel
China
3 months using the app
June 8, 2019

This app really helps me to stay connected with my customer and I really enjoy the connectivity. Must try it.

TrackandFly
India
3 months using the app
Edited April 4, 2019

This app was very easy to install and integrate with my store. I'm going to see how well it works with my customers.

I am updating my review after a few days of use. This app is really great, it meets all my needs. It even lets me customize the chat icon with my store's logo. THANK YOU FOR MAKING IT FREE!

Le Ravishe
United States
3 months using the app
Autoketing replied March 28, 2019

Dear Le Ravishe,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

April 15, 2019

very good. the best chat box i have ever used. help me a lot. thank you very much. highly recommend.

VeJulry
China
3 months using the app
Autoketing replied April 15, 2019

Dear VeJulry,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

May 8, 2020

perfect! i wanted it to go straight to my facebook page and get notified immediately so i can talk to customers :)

Lil Critters Warehouse
Australia
3 months using the app
Autoketing replied May 24, 2020

Thank you for the review. We are so pleased you rate our service as 5 stars as we strive to deliver just that for all of our customers.

Your friend,
Autoketing Team.