Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 24, 2019

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youel
China
3 months using the app
June 8, 2019

This app really helps me to stay connected with my customer and I really enjoy the connectivity. Must try it.

TrackandFly
India
3 months using the app
Edited April 4, 2019

This app was very easy to install and integrate with my store. I'm going to see how well it works with my customers.

I am updating my review after a few days of use. This app is really great, it meets all my needs. It even lets me customize the chat icon with my store's logo. THANK YOU FOR MAKING IT FREE!

Le Ravishe
United States
3 months using the app
Autoketing replied March 28, 2019

Dear Le Ravishe,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

April 15, 2019

very good. the best chat box i have ever used. help me a lot. thank you very much. highly recommend.

VeJulry
China
3 months using the app
Autoketing replied April 15, 2019

Dear VeJulry,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

May 8, 2020

perfect! i wanted it to go straight to my facebook page and get notified immediately so i can talk to customers :)

Lil Critters Warehouse
Australia
3 months using the app
Autoketing replied May 24, 2020

Thank you for the review. We are so pleased you rate our service as 5 stars as we strive to deliver just that for all of our customers.

Your friend,
Autoketing Team.

March 25, 2019

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Dogyty
Spain
3 months using the app
Autoketing replied March 25, 2019

Dear Dogyty,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!

April 24, 2019

nice app. I think it's important to contact with our clients and talk with them to solve their problems or questions.

Hoodie Shop
Spain
3 months using the app
Autoketing replied April 24, 2019

Dear Hoodie Shop

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

Edited September 3, 2020

SO QUICK AND EASY! I am not one to leave reviews on apps, but this one... this app killed it! I got my chatbot instantly within minutes and I do not have to worry about any questions my clients may have since I have the Facebook messenger connected to my phone. Thank you app developers for making this a free application!! Much love

The Glam Lounge NJ
United States
3 months using the app
Autoketing replied September 4, 2020

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

June 24, 2018

An excellent service and a great App its well worth the effort to install this on your website and the back up service is awesome, thank you Autoketing

Skyhighski Com
Australia
3 months using the app
March 9, 2019

Nice app , just installed for my newly building store. Hope to do miracles for my store . I gone through reviews which are impressive

AVOZZI
India
3 months using the app
Autoketing replied March 9, 2019

Dear AVOZZI,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!