Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

May 22, 2019

The perfect app for transfer confidence. i love it!!! i recommend it totally if you want to conect your webpage with the chat of facebook

Garrote shop
Spain
3 months using the app
Autoketing replied May 22, 2019

Dear Garrote shop,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

October 22, 2018

muy genial funciona perfecto! pensé que seria mas difícil el proceso de instalación, pero fue muy sencillo, gracias.

Luminled.cl
Chile
3 months using the app
October 6, 2018

I used this app to help me sell in my webstore and so far is working great. Is definitely recommend it

Beachside Discovered
Australia
3 months using the app
October 17, 2018

I really like that I can customize the colors of the chat icon to match the design of my website.

Kit+Oliver
United States
3 months using the app
Edited March 10, 2019

Awesome, very useful app! I don't know how to thank the developer enough. It builds trust to customers that they are dealing with real people.

Upstyle Unlimited
Philippines
3 months using the app
Autoketing replied March 9, 2019

Dear Upstyle Unlimited,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!

April 10, 2019

I really like this app. It's easy to install and clean interface. Good customer support! Thank you so much!

AME Jewellery
Vietnam
3 months using the app
Autoketing replied April 10, 2019

Dear AME Jewellery,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

Edited November 20, 2018

I love the way they help me the person who chat to me was very helpful went inside my facebook to fix and she

Shoppoings
United States
3 months using the app
April 14, 2019

Kaapikaapi.com.au is delighted to use these apps to support the sale of roasted coffee beans. Simple to download and easy to use. Thankyou for providing this as an excellent service.

KaapiKaapi
Australia
3 months using the app
Autoketing replied April 14, 2019

Dear KaapiKaapi,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

October 1, 2020

I added this app to better communicate custom orders. I felt I needed to be more detailed with my review to help someone. Ok so there are other chat apps yes. The reason I choose this one is 1. I absolutely love the greeting with my chat bubble 2.I am very familiar with FB messenger. Yes you do lose the chat after 24hrs so keep the convo lite and move all custom details to your email and I'd also require like a 24hr custom order confirmation just to keep down confusion/misunderstandings.

Coles Closet
United States
3 months using the app
May 3, 2019

Muy buena aplicación, tiene todo lo necesario para que tu tienda online parezca de lo mas profesional posible.

Soddie
Uruguay
3 months using the app
Autoketing replied May 3, 2019

Dear Soddie,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!