Facebook Chat Box ‑ Chatbot , 505 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.
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Love that it's a free app! It does what I need it to do in my Shopify store. I like the customizability of the app as well.
this app is amazing. It works perfectly out of the box. fully customizable and does everything we need!
At first when i installed the App, i didn't know what i was doing. I contacted you and i got the assistance of Tam Tit, who did a fantastic job of walking me through the steps. Now it's all working great. Brilliant! I would recommend this tool. Thank you.
I just downloaded the app and have high hopes for it. I have heard a lot of good things about it. Hopefully it lives up to it's reputation.
I use this app for easier access for my customers to contact the us directly and talk to a real person in helping them purchase our products. It's a great app since it also has a BOT which also helps in simple questions such as size, shipping, payment details etc. and it directly links to the page for answers.
Their customer service is great as well. It's easy to reach out and they help you instantly!
Dear Private Storey,
Thanks for your review, your feedback is our motivation!
Autoketing team,
Regards!
I used to love this app a lot, but i really don't like the last update allowing people to sign as a guess. receive too many message but if there are no longuer online i can't reply to them. it was the main reason why i chose your app so i can reply even next day . please give us the option to disable Guess signing
I finally found a way to disable client to sign as guess, you must go in your Facebook Page / Settings / Messaging
We're very sorry for the inconvenience. We cannot interfere with the update of Facebook.
Please sympathize for us
Best regards
Autoketing team
Works great and easy to implement into your website! The helpdesk is also quick in answering your questions.
Dear My✮Dog✮Rocks,
Thanks for your review, your evaluation is our motivation!
Autoketing team
Regards!
This app is good. And a lot of functions have been added to the updated version -- especially the chat box to encourage customers to subscribe and copy promo code. I foresee it will come in handy to the customers.
Dear CurveeB,
Thanks for your review, your evaluation is our motivation
Autoketing team
Regards!
I think its great, easy to install and intuitive to use, it allows me to answer customer questions quickly whereever I am.
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
Regards,
Great app, you can customize your chat button and it's very easy to use. Also, the customer service is helpful and answers quickly.
Dear MIYETTE,
Thanks for your review, your feedback is our motivation!
Autoketing team,
Regards!