Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 28, 2020

Very easy and simple to add to your store! I would recommend this app if you are looking to engage with your customers more in hopes of converting leads to Sales

You Shop Right
Canada
2 months using the app
Autoketing replied August 28, 2020

We're happy to know that you're satisfied with our app. Please notify us if you have any questions.
Have a good day!

Autoketing team

February 13, 2023

I highly recommend using this application due to its ease of use, convenience, and quick support team.

thammyxubee
Vietnam
2 months using the app
Autoketing replied February 13, 2023

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

October 28, 2018

The support is great ! Had some issues with activate my Facebook chat page and the support helped me within minutes.

Rock N Skull
United States
2 months using the app
February 25, 2020

I just installed this APP. It was super easy. I also tested it out, and I absolutely love it! It's also that I can respond quickly on my phone as well.

Higgins Publishing
United States
2 months using the app
August 1, 2020

Live chat easy to set and to enable
Its free and it dose is job.
Best way to use it is with tha page manager app

Compra-Italiano
Italy
2 months using the app
Autoketing replied August 3, 2020

It's our honor to hear your feedback. We're glad that our app can work well on your store.
Please chat with us if you have any questions
Have a nice day!

Autoketing team

Edited October 22, 2020

Great, simple and easy to set up. Love this app! All messages will be notified to you realtime through Facebook Business app.

kommune.store
Thailand
2 months using the app
Autoketing replied October 22, 2020

We're very glad to hear your feedback.
If you need any help, please contact us. We're willing to support you.
Best regards

Autoketing team

August 25, 2019

Super easy app to install, looks great! Just waiting if it does wat i hope he can do:-) Great that its totally free!

dare2live.nl
Netherlands
2 months using the app
December 30, 2022

App works great. The facebook live chat looks great in custom color. Service are very helpful and looking to fix issues. Very satisfied

Brunost Vintage
Norway
2 months using the app
Autoketing replied December 30, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

August 30, 2018

Excellent app, they have a very good technical support thanks!

Maraben
Argentina
2 months using the app
June 22, 2018

Very fast and kind support. Works very well!

Exciting Desire
Germany
2 months using the app