Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 1, 2020

Live chat easy to set and to enable
Its free and it dose is job.
Best way to use it is with tha page manager app

Compra-Italiano
Italy
2 months using the app
Autoketing replied August 3, 2020

It's our honor to hear your feedback. We're glad that our app can work well on your store.
Please chat with us if you have any questions
Have a nice day!

Autoketing team

July 3, 2019

I used this app and help me to improve the experience to my customers. I will be nice to set more options like when and where I want the chat box appearing. Sometimes is too much intense and that disturb the customer in my opinion. I highly recommend this app though

SMARTBUDDIE
Spain
About 3 years using the app
Edited October 22, 2020

Great, simple and easy to set up. Love this app! All messages will be notified to you realtime through Facebook Business app.

kommune.store
Thailand
2 months using the app
Autoketing replied October 22, 2020

We're very glad to hear your feedback.
If you need any help, please contact us. We're willing to support you.
Best regards

Autoketing team

August 25, 2019

Super easy app to install, looks great! Just waiting if it does wat i hope he can do:-) Great that its totally free!

dare2live.nl
Netherlands
2 months using the app
December 30, 2022

App works great. The facebook live chat looks great in custom color. Service are very helpful and looking to fix issues. Very satisfied

Brunost Vintage
Norway
2 months using the app
Autoketing replied December 30, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

August 30, 2018

Excellent app, they have a very good technical support thanks!

Maraben
Argentina
2 months using the app
June 22, 2018

Very fast and kind support. Works very well!

Exciting Desire
Germany
2 months using the app
October 26, 2018

The support is superb! Had some issues with finding my Facebook page and the support helped me within minutes.

It's A Trendy Thing
Sweden
2 months using the app
Edited January 6, 2020

Great app. This help me a lot with the customer customer questions cause i can answer immediately. thankssss

InnoFinds
Italy
2 months using the app
October 26, 2019

I used this app to help me assist customers through my store. Easy to set up and easy to use. I would recommend it to anyone.

Trendyseason
Canada
2 months using the app