Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

October 31, 2018

Great app for getting in touch with customers, easier than e-mail. Great way to inspire trust to your customers.

Moon Glamour
United States
About 2 months using the app
March 25, 2020

This is a very convenient and practical software. Improve work efficiency. Very useful and convenient.

About 2 months using the app
November 1, 2018

Je ne sais pas je viens juste de l'installer donc pas de statistique pour l'instant je reviendrais vers vous quand je l'aurais essayer merci

About 2 years using the app
November 12, 2018

My customers are happy to hear from me quickly. Thanks to this app and it's free. My business is doing well now

About 1 month using the app
March 23, 2019

I'm grateful that this app exists. I just now installed it quickly and easily and I intend to make an update of how well the app is function within a few weeks.

Thank you

Essential Offices
United States
About 1 month using the app
Autoketing replied March 23, 2019

Dear Essential Offices,

Thanks for your review, your evaluation is our motivation!

Autoketing team

June 7, 2019

Really good app, very usefull and easy to install. It takes me 2 minutes to install it and connect it with my facebook page

Emna Couture Paris
About 1 month using the app
August 14, 2018

Great app & very helpful staff

Randivie Usa
About 1 month using the app
June 21, 2019

Easy to use and do what it is supposed to do well. The free version is enough to get started for new seller, many apps ask for your money even with no customer yet !

Eko Traveler
United States
About 1 month using the app
August 21, 2020

Qiuck and easy plugin. Perfect for any online business site. I am happy I found it and it's free too. Thank you guys.

Blueberry Warrior Co
United States
About 1 month using the app
Autoketing replied August 23, 2020

It's great to receive your review. Please feel free to contact us if you have any questions

Autoketing team

May 30, 2019

Thank you so much for this amazing app. It helps easily to communicate with my customers. Definitely 5 stars app!

About 1 month using the app