Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 29, 2018

Great App. Creators even checked to make sure it was working.

Momentos Of Happiness
United States
30 days using the app
April 3, 2019

excellent application to transmit to the client feeling of confidence to have more conversions and better results.

Social Commodities
Mexico
29 days using the app
Autoketing replied April 3, 2019

Dear Social Commodities,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

November 16, 2019

Super easy to install and get going. LOVE that you have the option to have the chat box not automatically open. Great App, no complaints.

Playabit
Canada
29 days using the app
July 5, 2019

Awesome app thanks for giving it away for free! You are the best! Would consider paying for it but please keep it free for us for a few months.

Molly Mia
United States
29 days using the app
January 14, 2020

Recomiendo esta aplicación ya que funciona muy bien y permite que el popup no se despliegue automáticamente.

Nitro Fuel Suplementos
Argentina
29 days using the app
July 25, 2018

The app is very helpful in securing conversions. It's very easy to use and very easy to set-up. If you want your store to have more sales, this app really helps. I would really recommend this to anyone who's starting an online business.

Seambiotic Shop
Philippines
29 days using the app
December 8, 2019

Would be amazing if we can put a link on the welcome message because we need the visitor to fill in a few fields so we can better assist them

Kasal.com
Philippines
Over 1 year using the app
September 20, 2018

One of the simpliest app wich I use !

GSMART
France
28 days using the app
March 13, 2019

I dont find any help by chat, I spent half a day to try connect the chat on my website, and i can't. I have done that easily with your product on an other website but not with the new one, Mystery..but no help by chat ;-)

Exclusive Goods Auction
Canada
Over 1 year using the app
Autoketing replied March 13, 2019

Dear Exclusive Goods Auction,

Thanks for your feedback. We are very sorry for the delay in response. It's because we have a different timezone. Please sympathize for us. Our supporter will contact you soon to resolve the issue.

Regards!
Autoketing team

October 14, 2018

Nice app and good app and doing very well ,app is perfect and some times not coming on website side bar.

Smartsurferr
India
27 days using the app