Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

February 26, 2019

I really like the experience of the app with facebook chat. My store will be better off with this app and best of all its free

david'sworkout
United States
9 days using the app
September 1, 2019

Extremely convenient, I wouldn't be able to recommend anything else after using it. Big thanks to the developers. 5/5

synkecase
United States
9 days using the app
October 6, 2018

I just downloaded this app. Set up was pretty easy. Let's see how it works! I will come back and update my review once I have used it.

Krush Keepsakes
United States
5 months using the app
Edited March 4, 2019

The support is made by a 12 years old kid probably. It says the problem is fixed, but they dont even did NOTHING. The last message they will send to you is that Facebook is the source of the problem and they cant do nothing, when the problem is actually on their end.

Shit support, the worst i've ever seen, dont bother using this.

Fuss Company®
Brazil
7 months using the app
Autoketing replied March 4, 2019

Dear Fuss Company®,

We very sorry about that, your problem about change response time for Facebook Page settings, for now Facebook api has changed and Facebook removing that setting. We will working for update our app as soon as possible.
If you have any other problem please let me know via email win@autoketing.com or chat with us

Best regards!
Autoketing team

August 14, 2019

I love this app. It really makes it easy to connect with my customers. Using Facebook Messenger is really one of the fastest ways to do this. It's instant, it's portable and it's super-effective.

Occultify
United States
8 days using the app
March 2, 2019

great app that help sellers great app that help sellers great app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellers

evasdog
Egypt
5 months using the app
Autoketing replied March 2, 2019

Dear evasdog,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

Edited June 19, 2019

Good one and nothing better than its services Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

Americani
Yemen
8 days using the app
April 3, 2019

Great app, usefull & simply ! For free, use it seems a good idea x) Take the life great like these devs !

Snakeds
France
8 days using the app
Autoketing replied April 4, 2019

Dear Snakeds,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

March 7, 2020

gooodddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

YOURCOSMETICBOX™
United States
8 days using the app
August 11, 2018

Best application I have ever used for facebook and Shopify.

Nine Planets
India
8 days using the app