Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

Edited January 31, 2019

This app is one of the best. This Facebook chat widget is better than others and it is customizable.

Gentleprince Office Furniture
Philippines
About 2 years using the app
March 31, 2020

Seamless integration, looks great and seems to be working perfectly. A couple more customization options would be great but definitely no complaints so far!

Sandbox Helmets | Canada
Canada
Almost 2 years using the app
Edited November 12, 2019

I hade a bit issue with the chat shows up on my website, so customers were unable to press the icon. The team quickly responded to my message and fixed it right the way. Now everything works as it should.
GREAT JOB, THANK YOU.

BenTomStore
Australia
Almost 2 years using the app
September 12, 2019

Love the t-shirt great quality! Will definitely come back and shop for more products. Very fast delivery!

Nurseutopia
United States
Almost 2 years using the app
Edited February 1, 2020

Outstanding app, never had an issue with it. Easy to use and customer service is amazing!. Would definitely recommend for anyone one with a website.

South Noise
United Kingdom
Almost 2 years using the app
December 13, 2018

Oriana is SUPERB!!!!! I am not a computer savvy person but this CS rep ROCKS!!!!!
The app is really easy to install I just don't like to get anything wrong.
Thank you Oriana.

ChaiimCouture
United States
Almost 2 years using the app
November 1, 2018

Easy, simple and fast setup. What's not to like? Looking forward to help my customers in this fantastic chat function.

Sophies.dk
Denmark
Almost 2 years using the app
August 30, 2018

Good to use!!! No problems....

Le Lematec Direct
United States
Over 1 year using the app
December 7, 2020

I really like it,I really like it,With this APP, my work is more convenient, and the communication with customers is also much more convenient.

Shophot
United States
Over 1 year using the app
Autoketing replied December 7, 2020

We're very pleased to hear your feedback.
If you need any help, please contact us. We're willing to support you.
Best regards

Autoketing team

May 29, 2022

I used this app to help me set up my first chatbot. I love the way that each section suggests what to do and helps me along. Thanks for such a great app!

naturActiiv Health
United States
Over 1 year using the app
Autoketing replied May 29, 2022

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely