Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

March 18, 2019

Its a very good app. So easy to use. recommended +++ I use this app on all my stores and its work perfectly.

My Pretty Little Bag
France
About 3 hours using the app
Autoketing replied March 18, 2019

Dear My Pretty Little Bag,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!

August 14, 2019

awesome app best costomer support app i have ever came across with download this app to easily conect

Hemsters
India
About 3 hours using the app
Edited March 10, 2019

I am trying but when I click on chat with us, nothing happening. Hope it will happen soon. Might be not working because I haven't submitted any review.

Simpal Boutique
United Arab Emirates
About 2 hours using the app
Autoketing replied March 10, 2019

Dear Simpal Boutique,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!

May 3, 2019

Very simple and easy to install and work with. Before this app a have installed several that had far more reviews and downloads, but they had different issues or logos that appear in your chatbox. So finally I installed this app and everything came in place. Perfect!

Outdoors Audio
Bulgaria
About 2 hours using the app
Autoketing replied May 3, 2019

Dear Outdoors Audio,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

January 5, 2019

4/5 stars

My GTMetrix.com review is telling me that.
Isn't it possible to compress ?

Enable compression for the following resources to reduce their transfer size by 152.2KiB (65% reduction).

Compressing https://autoketing-production-sdk.appspot.com/dist/build.main.6XXXXXXXXXX17f484.js could save 152.0KiB (65% reduction).
Compressing https://storage.googleapis.com/asset-production-autoketing/facebook-chat-box/sdk/XXXXX.myshopify.com.json?15XXX7302937v2.0.8 could save 288B (39% reduction).

TrendGearTomorrow
Germany
1 day using the app
April 21, 2019

great app helps you to manage your daily work , it will make your work easy to control , auto-reply conversation and more . Thanks

Imy access
Morocco
1 day using the app
Autoketing replied April 21, 2019

Dear Imy access,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

April 30, 2020

Great sadasdadasdadadasdssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

HolyButcher
Peru
About 1 hour using the app
Autoketing replied May 25, 2020

Thank you so much for your 5-star review.

Your friend,
Autoketing Team.

February 16, 2020

Great app. Useful to increase customer engagement, but I hope you can fix the bug on "Log in to Messenger" for people that have not logged in to facebook yet

ErgoFlip
Australia
About 1 hour using the app
June 8, 2020

Everything works OK, unlike most other free apps, so if you look for cost-free chat, look no further.

Harpers.pl
Poland
About 1 hour using the app
Autoketing replied June 9, 2020

Thank you so much for your 5-star review. We're glad you felt great when using the app.

Your friend,
Autoketing Team.

March 15, 2019

I have not been able to use it yet, but it looks good! Easy to install and configure. recommended for all online stores

Tuttos Store
Peru
About 1 hour using the app
Autoketing replied March 15, 2019

Dear Tuttos Store,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!