Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

January 27, 2020

Work like magic loved it.
At first, was doubt about this app after reading an unpleasant feedbacks from disappointed users.

Car studios
Australia
About 1 year using the app
July 1, 2019

good

Roselle Jewelry
Hong Kong SAR
About 1 year using the app
August 14, 2018

Great design, easy to install & helpful support staff. Highly recommend!

Strong Liftwear Usa
Australia
About 1 year using the app
Edited May 9, 2019

This is amazing, the moment any customer visit my chat bot I get an intimation live. It makes me help my customer instantly.

Get a Compliment (Fashion Store)
India
About 1 year using the app
Autoketing replied May 9, 2019

Dear Get a Compliment (Fashion Store),

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

Edited March 31, 2019

Connected me to my Facebook Messenger. That's amazing! Best of all, it's FREE. I just wish there's a way to adjust the size of the icon on the phone, because currently the chat icon is too big.

WonderCraft
Singapore
12 months using the app
Autoketing replied March 31, 2019

Dear WonderCraft,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

August 15, 2018

This was easy to set up and instantly you can communicate with your customers for better customer satisfaction.

Superdega
United States
12 months using the app
August 29, 2018

I had some troubles getting the app to run correctly with my shop but the developers were very helpful to walk me through the additional steps my shop needed. Thank you again!

Wood Worx Designs
United States
12 months using the app
February 24, 2019

I have not used it yet, but I look forward to trying out the features of this app. Hopefully, it can improve the overall customer experience.

Laedertasker.dk
Denmark
12 months using the app
April 9, 2019

No problem with this app, you receive the messages directly and can customize the discussion bubble ! Very good !

Izivie
France
12 months using the app
Autoketing replied April 9, 2019

Dear Izivie,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

October 13, 2020

Great stuff - super easy!
Really good reviews and worked well for my business.
Would recommend. Try it out!

Eat.Sleep.Tea
United Kingdom
11 months using the app
Autoketing replied October 14, 2020

It'd be great to see your review. We appreciate it very much.
If you have any questions, please contact us via email or livechat.

Regards,