Facebook Chat Box ‑ Chatbot , 505 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.
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This was easy to set up and instantly you can communicate with your customers for better customer satisfaction.
I had some troubles getting the app to run correctly with my shop but the developers were very helpful to walk me through the additional steps my shop needed. Thank you again!
I have not used it yet, but I look forward to trying out the features of this app. Hopefully, it can improve the overall customer experience.
No problem with this app, you receive the messages directly and can customize the discussion bubble ! Very good !
Dear Izivie,
Thanks for your review, your feedback is our motivation!
Autoketing team,
Regards!
Great stuff - super easy!
Really good reviews and worked well for my business.
Would recommend. Try it out!
It'd be great to see your review. We appreciate it very much.
If you have any questions, please contact us via email or livechat.
Regards,
I am amazed by the developer and customer service at Autoketing. Absolutely mind blown. They actually took the time to visit my chat and checked on me.
The app is wonderful, it helps alert me when customers would like to interact. It does what it should. So simple yet so useful! I hope they continue to grow! Definitely a must have for your sites :)
Hi, How can I stop automatically show the contact box, clients said it is too big when they go view our site, I need the function only click can show the communicate box. Please help
Thanks for your feedback. Please choose the default icon to stop auto popup.
Feel free to contact us if you need any help.
Best regards
Autoketing team
Thanks for fixing the Facebook Chat Box - Autoketing app issue. The app allows us to change the theme color to our corporate color which is nice.
Useful app to help me respond quickly to my customers. Best of all it's free and easy to install. Thank you.
We appreciate your feedback so much. It's great that our app can help your business.
Please feel free to email us when you need any help.
Kind regards
So easy to use! Ideal. Would recommend over competing apps. Thanks a lot! Have a nice day. Regards, Dan