Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration. They value the live chat feature and Facebook Messenger connectivity for real-time customer interaction. Customization options, such as chat box color changes, are also praised. Many merchants commend the support team for their quick and effective assistance. This free tool is seen as beneficial for boosting conversion rates and customer trust.

November 8, 2020

Easy to setup, great features! Very easy to interact with your costumers. Colors are configurable, so it fits in your shop perfectly

5 months using the app
Autoketing replied November 8, 2020

Your review is our happiness and pleasure. Please contact us if you have any questions.
We're willing to support you and help with settings.
Thanks a lot

August 30, 2018

Good to use!!! No problems....

Le Lematec Direct
United States
Almost 3 years using the app
Edited July 4, 2018

At first when i installed the App, i didn't know what i was doing. I contacted you and i got the assistance of Tam Tit, who did a fantastic job of walking me through the steps. Now it's all working great. Brilliant! I would recommend this tool. Thank you.

Shaunz Beauty
United Kingdom
Almost 3 years using the app
Edited January 31, 2019

This app is one of the best. This Facebook chat widget is better than others and it is customizable.

Gentleprince Office Furniture
About 2 years using the app
August 23, 2018

Works great and amazing support!

Nexidy Store
United States
Over 2 years using the app
October 3, 2020

Very useful for ecommerce business. Recommended to install this apps for your business growth. Don't think too much Let's download it and use it.

5 months using the app
Autoketing replied October 5, 2020

We're very glad to hear your feedback.
If you need any help, please contact us. We're willing to support you.
Best regards

Autoketing team

August 13, 2018

This product works very well. It has helped improve our conversion rate - highly recommend

Hempelf Com
About 2 years using the app
April 9, 2019

No problem with this app, you receive the messages directly and can customize the discussion bubble ! Very good !

Over 1 year using the app
Autoketing replied April 9, 2019

Dear Izivie,

Thanks for your review, your feedback is our motivation!

Autoketing team,

December 13, 2018

Oriana is SUPERB!!!!! I am not a computer savvy person but this CS rep ROCKS!!!!!
The app is really easy to install I just don't like to get anything wrong.
Thank you Oriana.

United States
Almost 2 years using the app
August 13, 2020

Was easy to set up and seems to be working great. I have nothing negative to say as of yet. Thanks again!

I'm Going Vintage
United States
5 months using the app
Autoketing replied August 13, 2020

Thanks for your review. Please email us if you have any questions or problems.
We're willing to solve your feedback.
Kind regards

Autoketing team