Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 21, 2018

I am amazed by the developer and customer service at Autoketing. Absolutely mind blown. They actually took the time to visit my chat and checked on me.

The app is wonderful, it helps alert me when customers would like to interact. It does what it should. So simple yet so useful! I hope they continue to grow! Definitely a must have for your sites :)

Casefinitymy
Malaysia
11 months using the app
August 10, 2020

Hi, How can I stop automatically show the contact box, clients said it is too big when they go view our site, I need the function only click can show the communicate box. Please help

Mcsdinosaur
United States
11 months using the app
Autoketing replied August 11, 2020

Thanks for your feedback. Please choose the default icon to stop auto popup.
Feel free to contact us if you need any help.
Best regards

Autoketing team

November 6, 2018

Thanks for fixing the Facebook Chat Box - Autoketing app issue. The app allows us to change the theme color to our corporate color which is nice.

Manfredi Jewels
United States
11 months using the app
July 27, 2020

Useful app to help me respond quickly to my customers. Best of all it's free and easy to install. Thank you.

Allthingscurated
Singapore
11 months using the app
Autoketing replied July 28, 2020

We appreciate your feedback so much. It's great that our app can help your business.
Please feel free to email us when you need any help.
Kind regards

January 30, 2019

So easy to use! Ideal. Would recommend over competing apps. Thanks a lot! Have a nice day. Regards, Dan

Just Catalyst
United Kingdom
11 months using the app
October 5, 2018

Good app............................................................................................

Lash Division
Romania
11 months using the app
June 22, 2018

Very useful app!!!!!!!!!!!!!!!!!!!!!!!! thank you

Gadgetalot
South Africa
10 months using the app
March 29, 2019

Great for chat for our customers - simply and easy going. Customer service also working very well - answer within a few minutes. Thanks!

slowbar.sk
Slovakia
10 months using the app
Autoketing replied March 29, 2019

Dear slowbar.sk,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

August 14, 2018

So far so good. Thanks you Autoketing.

Certified Pure Organic
Philippines
10 months using the app
June 26, 2018

Love it! So much easier to chat to customers. Thank you :)

Safetsleep
New Zealand
10 months using the app