Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization, and seamless integration with Facebook Messenger. They value its real-time communication feature, which improves conversion rates. The chatbot function is praised for automating responses to customer queries, enhancing service efficiency. Many commend the support team for their prompt and helpful assistance. The app is widely used across various industries, contributing to customer trust.

June 26, 2018

Love it! So much easier to chat to customers. Thank you :)

Safetsleep
New Zealand
10 months using the app
Edited August 16, 2019

I just downloaded this application, I am still researching how to use it. It seems to meet my requirements for the time being. It can provide a way for buyers to contact us. This is great.

Zero to One NY
China
10 months using the app
September 16, 2020

On other platforms putting a standard Facebook Messenger chat box on the bottom of your site is a nightmare. But this app makes it so easy! This is by far the best app for the Messenger pop-up. And it's free! Massive thank you to the developers!

Ranmore Candle Co.
United Kingdom
10 months using the app
Autoketing replied September 16, 2020

Thanks for your feedback. We're very glad that our app can meet your needs.
Hope that you can recommend our to to other merchants.
Please contact us if you have any questions.

Regards

February 12, 2019

Great app very helpful should add an option to auto remove pop up if no one clicks on it, but other than that its.

East End Vapes
South Africa
10 months using the app
Edited November 15, 2020

Two minutes to set up, works perfectly, and best of all it was free so I can't complain . Thank you very much

Treatsandeats
United Kingdom
10 months using the app
Autoketing replied November 15, 2020

Thanks for your review. We're glad to support your store.
Please email or chat with us if you have any questions.
Regards

May 5, 2019

im new to the app - so i will expand more later- but for now, its been an easy integration . Easy to install, easy steps to follow

Pods Unlimited
Australia
10 months using the app
Autoketing replied May 5, 2019

Dear Pods Unlimited,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

August 22, 2019

Just started and seems great.
Looking forward to communicating with my customers.
Highly recommended for every FB using stores and blogs!

MEIBE KOREA
South Korea
10 months using the app
May 1, 2019

Excellent way to support our customer with premium services. Better Service = Better Sales. Good communication with our customers will make the difference.

3 Kings Toys
Mexico
10 months using the app
Autoketing replied May 1, 2019

Dear 3 Kings Toys,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

September 5, 2019

Wow, I've tried another one and clicking on the messenger icon didn't do anything at all.
Used this one an within mere seconds and minutes i'd done a test message and it worked better than I could have hoped for!!!

Trade Ranch
United Kingdom
9 months using the app
October 8, 2018

Fantastic App. Helps me connect with customers. Couldn't recommend it more. My favourite feature is being able to reply to customers with my mobile phone on an App I used everyday (Facebook).

Zulgg
Australia
9 months using the app