Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 22, 2019

Just started and seems great.
Looking forward to communicating with my customers.
Highly recommended for every FB using stores and blogs!

MEIBE KOREA
South Korea
10 months using the app
May 1, 2019

Excellent way to support our customer with premium services. Better Service = Better Sales. Good communication with our customers will make the difference.

3 Kings Toys
Mexico
10 months using the app
Autoketing replied May 1, 2019

Dear 3 Kings Toys,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

September 5, 2019

Wow, I've tried another one and clicking on the messenger icon didn't do anything at all.
Used this one an within mere seconds and minutes i'd done a test message and it worked better than I could have hoped for!!!

Trade Ranch
United Kingdom
9 months using the app
October 8, 2018

Fantastic App. Helps me connect with customers. Couldn't recommend it more. My favourite feature is being able to reply to customers with my mobile phone on an App I used everyday (Facebook).

Zulgg
Australia
9 months using the app
August 23, 2018

Awesome app! customer support is excellent too!

Paw Canvas
Indonesia
9 months using the app
March 9, 2019

Awesome app. looking forward to assist my customers well and boost the sales of my products. For now 5 stars.

ThePippinHouse
Philippines
9 months using the app
Autoketing replied March 9, 2019

Dear ThePippinHouse,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!

June 20, 2019

Hopefully the 5 Star reviews reflect the APP.

Supply Drop HQ
Australia
9 months using the app
July 9, 2021

This is absolutely a banger! Love how simple the system is for set up, with all the clear guidance. Gonna keep using this app regardless, thank you so much!

FRAC22°
Malaysia
9 months using the app
Autoketing replied July 9, 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

September 10, 2019

Amazing customer service!!!
I have some conflict with my other code and they fixed it in a few mintues.
I am very happy with the app,
Thank you(:

Glam House Fabrics
Israel
9 months using the app
April 23, 2019

Easy to install, and config. I had some trouble to make it work but it was because I was using the wrong url. Support helped me right away. Keep it like that :D

Purr Pets
Argentina
9 months using the app
Autoketing replied April 24, 2019

Dear Purr Pets,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!