Facebook Chat Box ‑ Chatbot , 505 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.
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i install the app and icon is displayed but nothing pop ups and its not working,
really disappointed.
Thanks for your feedback. We will check it and send you an email to support your case.
Best regards
The harassment for a review is ridiculous! Congratulations. Here's your review!
The app doesnt help me, it never appears in my store... i dont know why, because its "active" all the time, never appears in the pc version of my page, neither in the mobile version.
Dear Magenta Glamour,
We very sorry, our tech team is checking your site, maybe it conflict with other app, we will contact you when found your problem
Autoketing team
Regards!
This app stopped working for no reason after they have done an update. Normally, they should notify the users about any change.
We're sorry for the error. We check your store and the chat icon shows now.
It's working.
Please contact us if you have any questions
Regards,
Customer Service is non existent. I have tried for days and received no assistance. I know it was the holidays but I should have gotten some help.
Too bad i can't go lower then a 1 star because this app doesn't even work.
I connected my Facebook account and received a chat icon on my website but when i click the icon it doesn't even open!
Hope to get a solution or your app will be deleted real fast
Thanks for your feedback. The cause may be from a lack of whitelist. If you reinstall our app, we can check the issue.
Kind regards
Autoketing team
Why does the CHAT ICON on mobile not working when clicked? when i say its not working as in . nothing happens when i click the chat icon unlike on desktop
We are very sorry for the error. If you reinstall our app, we can check the issue.
Please email us if you have any questions
Best regards
Autoketing team
the setup video has no audio! I've tried to set it up by watching the video, but the maximize page feature on the setup video is also disabled.
...you should just type the instructions.
Dear Sin City Sex toys,
We are so sorry to hear that inconvenience. Besides, if you have any question or problem with settings, please send us a message via live chat on your dashboard or email.
By the way, I see that you uninstall the app, so I can't check the issue.
If you have any question, I'm always willing to help!
Autoketing team,
Regards!
The chat seems to only work on a computer.
I turned the mobile option on but it does not seem to work.
I really thought this would be a great app but unfortunately it wasn't. I asked for the pop up not to be shown and it shows up on every page of website. I cleared my caches more than once and it still showed up. Very annoying.
We are sorry for the error. Our app has a conflict with the current Facebook updated version.
Please contact us if you have any questions
Kind regards