Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

June 17, 2020

Beautiful Layout. Easy to use. Recommend heaps to use. Easily usable by customers and store owners and adds conversions

Pistol Pavilion
Australia
8 months using the app
Autoketing replied June 17, 2020

Thank you so much for your review. We do appreciate you taking your time to share your rating with us. Please contact us if you have any questions
Your friend,
Autoketing Team.

April 21, 2019

just install it...work great....dont need the app from app store for my mobile..piss me of I need write 100 character to submit..change that dude

findmyposition.com
Sweden
7 months using the app
Autoketing replied April 21, 2019

Dear findmyposition.com,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

October 6, 2018

I just downloaded this app. Set up was pretty easy. Let's see how it works! I will come back and update my review once I have used it.

Krush Keepsakes
United States
5 months using the app
March 2, 2019

great app that help sellers great app that help sellers great app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellers

evasdog
Egypt
5 months using the app
Autoketing replied March 2, 2019

Dear evasdog,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

June 5, 2019

This app has good reviews that's why I decided to give it a try, is easy to install, I just downloaded the app, hopefully, it will help my store!

Elation Zone
United States
4 months using the app
December 31, 2019

Its working so far...its a godsend. Looked for so many seamless ones and finally found one. thank you

thepottle
United States
4 months using the app
April 26, 2020

It could be better if we can control when we wanted the chat box to pop up. Popping Up right-away when customer goes to the page just disrupt the purchasing process. And if it does not pop up, customer might not know there is a messenger. We want customer to focus on our products first before showing them there's a messenger here to help. This can be easily fix with a timer setting on when to pop up the question.

I hope my feedback can help you guys. Leaving the 1 star so that you guys can be BETTER. Thanks for this Free App and Good Job!

Catrendy
Singapore
3 months using the app
Autoketing replied April 26, 2020

Thanks for your advice.
We will try improving our app in the next version
Kind regards

June 4, 2020

It is a very good application I like it but I hope a french application. Thanks your this application

Secretly-Incognito
France
3 months using the app
Autoketing replied June 5, 2020

Thanks for your review. The Team are working hard in an effort of improving and perfecting the application. Wait for the change!

Your friend,
Autoketing Team.

September 26, 2019

Bien cependant je vois des messages en anglais alors que cela devrait etre en français.
Parfois je ne reçois pas les notif de messages client

Cocotte Accessory
France
2 months using the app
February 18, 2019

I haven't used the app yet bu am hoping it is as good as they say it is. I hope it helps my conversions as well

HealthCHECK Mart
Kenya
About 2 months using the app