Facebook Chat Box ‑ Chatbot , 500 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, customization, and seamless integration with Facebook Messenger. They value its real-time communication feature, which improves conversion rates. The chatbot function is praised for automating responses to customer queries, enhancing service efficiency. Many commend the support team for their prompt and helpful assistance. The app is widely used across various industries, contributing to customer trust.
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Does what it says and has more customization than most similar apps in it's league. Helps with abandonment
I used this app and help me to improve the experience to my customers. I will be nice to set more options like when and where I want the chat box appearing. Sometimes is too much intense and that disturb the customer in my opinion. I highly recommend this app though
I use this app to be more engaging with online customers. It's been great so far. I would recommend it to anyone.
Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers.
Your friend,
Autoketing Team.
Eventually, it worked. Support staff responded fast. It didn't work at first I THINK because of domain whitelisting through Messenger API so it would be helpful if the documentation included a part on how to format the whitelisted domain.
Dear MonsterInkTattoo,
Thanks for your review, your feedback is our motivation!
Autoketing team,
Regards!
Je ne sais pas je viens juste de l'installer donc pas de statistique pour l'instant je reviendrais vers vous quand je l'aurais essayer merci
Just installed it. Hope it works well. If not then I will return with a lower rating. If it works great... then 5 stars it will be.
I gave it 4 stars just due to the icon scrolling the page but it's a great app overall, I highly recommend it!
I wish that this app did NOT allow the customer to continue as a guest. EVERY customer continues as a guest. Even if they could continue as a guest but type their name in so we have a starting point, that would be great. Other than that it seems to work pretty good.
Thanks for your feedback. You cannot remove the guest mode. We published an instruction article to help merchants hide that mode. Please read https://autoketing.freshdesk.com/a/solutions/articles/42000079055
Contact us if you have any questions
Regards
Would be amazing if we can put a link on the welcome message because we need the visitor to fill in a few fields so we can better assist them
Very nice app to use! Didn't had any problems with installing the app and so far it works pretty fine for me!