Reseñas (12)
Refinar
-
Por calificación
Originally worked well - However then started having constant issues, not self syncing, always having to chat with support. Then the app stopped working completely, no communication from the team, continued to be charged without anything happening. Terrible service.
Hi.
I'm sorry to hear you had such a frustrating experience with our app, that's not what we like to hear. Your feedback is important to us, and we want to address your concerns promptly.
As the app could not sync the Events from Facebook, we have updated a new feature for the app to help you update events manually, I hope this helps. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com
Thank you,
The Omega support team
Thank you for bringing this to our attention.
Really like this app so far. Ran into an issue with connecting to FB but Lynn was super helpful and we got it working within about 15 mins. So far it's working great and I love all the different view options. Thank you!!
Thank you for the fantastic review. We're thrilled to hear that the Facebook Events app by Omega is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Only started trialing the app yesterday, but so far the service has been great! And they even assisted us in editing the style sheet to our brand colours.
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega team
We really like that this feature enables our e-commerce site to engage with our audience by hosting free workshops via Facebook. We didn't need to pay a huge amount to design our own online workshop page and this app came in super handy. I also had very quick, helpful and prompt responses from the OmegaTheme team and was served by a fantastic real person called Kaylee who messaged me immediately on mutliple occasions when I needed help. She went above and beyond.
Hi Neau Collective,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team
Great developer. Easy to work with. Made my event calendar from FB shine on my website. Lots of options for customization, too. 5 stars!
Event display works great. Integrated communication with the dev gives you great support. A+++ recommended. The developer is quick to reply.
This app is okay, but it is extremely basic. I give it a 3 stars because the basics that it offers are good and the tech support is awesome!!!
However I'd like to see a few more options added before I can give it a full 5 stars. Options like:
(1) ability to search keywords through the events
(2) have a date range for people to view the events in the their range
(3) a better layout, that expands the event across the page
(4) more theme options, and color/layout customization
(5) offer user the ability to select which view they want to see when going to the page. (ie. pinboard, grid, list, calendar, etc.)
(6) ability for images to appear in the calendar view
A very nice (but far too expensive) app as an example can be found here:
https://www.sociablekit.com/demos/facebook-page-events
If Omega could replicate something similar to the socialblekit app, I would have no problems updating my review and giving a 5 stars! I just think the app is very basic for the time being.
Hi there,
Thank you for taking the time to tell us why our app failed to meet your expectations. Our development team is working harder and harder every day to make our app work well and we are really appreciate your suggestions.
If you have time to try our app again and want us to support you, please feel free to contact us.
Best regards,
Kaylee
I decided not to write a review until I had been using the app for awhile. I have had this app installed on my store for about a month. During the 14 day free trial I had a few minor issues and suggestions that I sent to Omega. I believe we may be on a different time zone so there was bit of a delay in responding to my inquiries. Once they did, my issues were resolved right away. My first issue was that I didn't like that the events were displaying form latest to earliest, which is fiexed now and can be displayed from earliest to latest. Omega sent me a message to let me know about this update. I followed the simple instructions to install and connect it to my Facebook page. I had a little trouble figuring out which line to past the codes on. Omega accessed my store and did it for me. I told them where I wanted it, and they fixed. I like how once the app and codes are installed correctly, there isn't anything for you to do to the unless you have to change how many events are displaying. Once you create an event on Facebook this app automatically adds it to your website. If you have more or less you can adjust the way and how many show up. The only thing I don't like, and I dont think it's an issue withing the app. The images are not aligned. I think this issues has to do with the size of the cover photo usesd on the event page from Facebook. All in all this is a great app and I am glad I decided to keep it installed beyond the 14 day free trial. The support is awesome!