The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
All reviews
ToolsMart.pk
It has been three days since I've lodged a complaint about the App not working and products not syncing. I am yet to receive a reply.
Facebook shows an error that it could not fetch products via the XML URL provided in the app.
Shoppinghappylife
Pedi el reembolso y no me lo dieron, la aplicacion no funciona, page y despues me dijeron uhh estamos corrigiendo errores
Thuissport Store
Easy does it! Great app, very easy to install and connect. Perfect for retargeting and catalogus-ads.
Developer reply
Thanks - glad you like it and we appreciate the review!
Family Avenue
It does the job PERFECTLY and updates my feed daily with images and all. My retargeting ads look great. Much better than other feed apps in here. I haven't tried the paid version but I noticed that other users smashed it with low ratings so I don't think I'll try to upgrade.
Developer reply
Thanks for the review, and glad to hear that the app has made your retargeting easier and more effective :)
Krystal Whitten
I think this app serves a function but I upgraded to the paying portion and I sent an email 3 times requesting help and never heard back. I’m frustrated with the lack of help, but my Facebook inventory is updated by this app daily so I haven’t deleted it.
Developer reply
Hey there, thanks for taking the time to give feedback. We've recently taken over the app and are providing full customer support, along with detailed new help guides and support docs: https://blog.littledata.io/help/posts/facebook-feed-for-shopify/ Please don't hesitate to reach out if you have any questions.
- The Littledata team
Vintagepillowsstore
Terrible Customer support didnt give me answer.I cant react to support.Waste of money and time.:(((((
Developer reply
Hey there, thanks for taking the time to give feedback. We've recently taken over the Facebook Feed app from the previous developer and are providing full customer support, along with detailed new help guides and support docs. Please don't hesitate to reach out if you have any questions!
The new support docs are here: https://blog.littledata.io/help/posts/facebook-feed-for-shopify/
- The Littledata team
It Is All You Want
Seems to be some issue with the mapping of price. It shows my ''Compare at Price" as the main Price in Facebook. Three times I contacted Support with no answer. Flexify does not have this problem.
Developer reply
This is actually correct. You will see the compare at price in the catalog but the "sale" price displayed as a flash or banner when you place a DPA ad. Facebook Shop, if you have the upgraded version of the app, will always show the "sale" price. It's how Facebook displays things is the issue but the behaviour is correct. View an actual ad rather than the catalog and you will see it correctly. The catalog does not display both prices, only one.
LilacShade
This app is super easy to use. I never write reviews so trust me its a great app. I am upgrading my plan today!
Developer reply
Thanks for the great review - we appreciate it!
Shoppers Bar
Creating the feed is simple using the app but that is not an issue, people create a catalog so that they can advertise on Facebook using the same. So, once the feed is created and an ad is created using the same, it shows no data, i even waited for 72 hrs when i created the same ad (parameters) using Shopify catalog via Facebook Sales Channel, the data started appearing within 1 hr of the ad getting approved.
And this story is not for 1 store, i run 5 stores (2 for friends) and i have tried this on all of them and the issue is the same, so your feeds have something which does not Facebook run ads on it hence the 1 rating.
Developer reply
Hi there, thanks for your review. We've recently taken over the Facebook Feed app from the previous developer and are providing full customer support, along with detailed new help guides and support docs. Please don't hesitate to reach out if you are still having issues with your feed sync!
- The Littledata team
Opposite Wall
After failing to get our product feed from Shopify to Facebook we tried this app. It Works really well.
Developer reply
Thank you! Glad it works for you :)