Facebook Feed , 42 則評價
The app doesn't work, I contacted their customer service to try to fix it, but no one answered me after 2 days, very bad service.
the app is not working,they know this but they do not bother to stop charging the monthly fee or to let you know about this.
It has been three days since I've lodged a complaint about the App not working and products not syncing. I am yet to receive a reply.
Facebook shows an error that it could not fetch products via the XML URL provided in the app.
Pedi el reembolso y no me lo dieron, la aplicacion no funciona, page y despues me dijeron uhh estamos corrigiendo errores
Easy does it! Great app, very easy to install and connect. Perfect for retargeting and catalogus-ads.
Thanks - glad you like it and we appreciate the review!
It does the job PERFECTLY and updates my feed daily with images and all. My retargeting ads look great. Much better than other feed apps in here. I haven't tried the paid version but I noticed that other users smashed it with low ratings so I don't think I'll try to upgrade.
Thanks for the review, and glad to hear that the app has made your retargeting easier and more effective :)
I think this app serves a function but I upgraded to the paying portion and I sent an email 3 times requesting help and never heard back. I’m frustrated with the lack of help, but my Facebook inventory is updated by this app daily so I haven’t deleted it.
Hey there, thanks for taking the time to give feedback. We've recently taken over the app and are providing full customer support, along with detailed new help guides and support docs: https://blog.littledata.io/help/posts/facebook-feed-for-shopify/ Please don't hesitate to reach out if you have any questions.
- The Littledata team
Terrible Customer support didnt give me answer.I cant react to support.Waste of money and time.:(((((
Hey there, thanks for taking the time to give feedback. We've recently taken over the Facebook Feed app from the previous developer and are providing full customer support, along with detailed new help guides and support docs. Please don't hesitate to reach out if you have any questions!
The new support docs are here: https://blog.littledata.io/help/posts/facebook-feed-for-shopify/
- The Littledata team
Seems to be some issue with the mapping of price. It shows my ''Compare at Price" as the main Price in Facebook. Three times I contacted Support with no answer. Flexify does not have this problem.
This is actually correct. You will see the compare at price in the catalog but the "sale" price displayed as a flash or banner when you place a DPA ad. Facebook Shop, if you have the upgraded version of the app, will always show the "sale" price. It's how Facebook displays things is the issue but the behaviour is correct. View an actual ad rather than the catalog and you will see it correctly. The catalog does not display both prices, only one.
This app is super easy to use. I never write reviews so trust me its a great app. I am upgrading my plan today!
Thanks for the great review - we appreciate it!