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The app doesn't work, I contacted their customer service to try to fix it, but no one answered me after 2 days, very bad service.
the app is not working,they know this but they do not bother to stop charging the monthly fee or to let you know about this.
Pedi el reembolso y no me lo dieron, la aplicacion no funciona, page y despues me dijeron uhh estamos corrigiendo errores
Terrible Customer support didnt give me answer.I cant react to support.Waste of money and time.:(((((
Hey there, thanks for taking the time to give feedback. We've recently taken over the Facebook Feed app from the previous developer and are providing full customer support, along with detailed new help guides and support docs. Please don't hesitate to reach out if you have any questions!
The new support docs are here: https://blog.littledata.io/help/posts/facebook-feed-for-shopify/
- The Littledata team
Seems to be some issue with the mapping of price. It shows my ''Compare at Price" as the main Price in Facebook. Three times I contacted Support with no answer. Flexify does not have this problem.
This is actually correct. You will see the compare at price in the catalog but the "sale" price displayed as a flash or banner when you place a DPA ad. Facebook Shop, if you have the upgraded version of the app, will always show the "sale" price. It's how Facebook displays things is the issue but the behaviour is correct. View an actual ad rather than the catalog and you will see it correctly. The catalog does not display both prices, only one.
Creating the feed is simple using the app but that is not an issue, people create a catalog so that they can advertise on Facebook using the same. So, once the feed is created and an ad is created using the same, it shows no data, i even waited for 72 hrs when i created the same ad (parameters) using Shopify catalog via Facebook Sales Channel, the data started appearing within 1 hr of the ad getting approved.
And this story is not for 1 store, i run 5 stores (2 for friends) and i have tried this on all of them and the issue is the same, so your feeds have something which does not Facebook run ads on it hence the 1 rating.
Hi there, thanks for your review. We've recently taken over the Facebook Feed app from the previous developer and are providing full customer support, along with detailed new help guides and support docs. Please don't hesitate to reach out if you are still having issues with your feed sync!
- The Littledata team
Does not work and there is NO support. Same as others have said. You install it and the link they give you does not work, even when you go to it directly. Waste of time.
Hey there, thanks for taking the time to give feedback about using the Facebook Feed app with AXL. We've recently taken over the app from the previous developer and are now providing full customer support, along with detailed new help guides and support docs. Please don't hesitate to reach out if you still have questions!
The new support docs are here: https://blog.littledata.io/help/posts/facebook-feed-for-shopify/
- The Littledata team
Literally doesn't work. Even when trying to visit the feed address directly in the browser it shows feed as unavailable. Waste of time.
Hey there, we've recently taken over the Facebook Feed app from the previous developer and have added detailed new help guides and support docs here:
https://blog.littledata.io/help/posts/facebook-feed-for-shopify/
Please do let us know if that answers your question!
- The Littledata team
doesn't work with a website with too many products, useless
The App is faulty.
I updated the Feed Pagination to 1K, Facebook's Catalog Says 40. Then I updated the Feed Pagination to 5, Facebook's Catalog Still Says 40.
It's weird.