Customer service
Live Chat, Chatbot, Messenger+

Live Chat, Chatbot, Messenger+

by Socialhead

Facebook Messenger Marketing, reply and chat in 1 place

5.0 of 5 stars(11 reviews)
Free
Add app

Make orders in Messenger

Create orders for your store during a chat session, sync all products to Facebook Messenger.

Boost sales & Conversion

Support customers better to grow sales and increase orders rate

Chat, Reply & Live Chat in 1

Integrate with multiple Facebook accounts. Chat and reply all comments at once to save time. Live chat with customers to increase sales

About Live Chat, Chatbot, Messenger+

Socialreply is a Facebook Messenger Marketing Tool that integrates your Shopify store with multiple Facebook pages and accounts. Boost your sales and support your customers better through live chat. Reply, chat, and convert customers all in one place!

What problem does it solve?

The app syncs your Shopify store with one or multiple Facebook accounts:

Turns prospects into CUSTOMERS through Live Chat.

Provide your customers with real-time support.

Don't have to switch accounts or pages.

Manage and reply to customers' messages and comments in one place.

Send customers product information without going back and forth to your store.

Place customers' orders directly in chat.

What features do you offer?

Place order in chat

Place your customer's order and send the payment information directly while chatting to them without going back and forth to your store.

Increase sales through live-chat

If you have any concerns about the app or need help with just about everything, please reach out to our FREE and FAST 5-star Customer Support team by Email or Live-chat. We're more than happy to help you deal with any problems that you might run into.

Expand customers list

Add customers from messenger to your store's database to expand your customer list. Edit and match Facebook customer's information with your store customers for further management and support.

Send product information with image and link

Sync all products from your store to Facebook messenger and pages. Send your customer product information on the go while chatting or replying to them.

Custom Chat Flow with Growth Tools to increase conversion

An automatic Growth Tools show up at the right time and the right place will drive more engagement to your store. Create your smoothest Chat Flow by customizing all Growth Tool display content, time, and position to attract more customer engagement.

Integrate with multiple accounts and pages

Chat or reply to multiple Facebook Page's comments in one place. Install today and start selling on Facebook Messenger now! One-click installation. No coding needed! Takes less than 2 minutes to get set up.

Media gallery

  • Send product details
  • Create orders directly in chat box
  • Reply comments & chat to customers in 1 place
  • Custom live chat widget in website
  • Sync all product shopify to Facebook page
  • Reply faster with saved messages
  • Auto hide and reply comments

Support

Pricing

Free

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (11)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 11 reviews

Most recent reviews

The Food Folks

Rating
5 of 5 stars
Posted
April 8, 2021

Wonderful App , Simply making lives very easy. Fantastic Support. I will use this App and recommend to all other App owners as well

Developer reply

April 8, 2021

Hi The Food Folks store admin,

This is Vicky from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Regards,

GESSICA

Rating
5 of 5 stars
Posted
January 30, 2021

Seems to be an amazing service. I installed it in a few seconds and I am ready to try it now on my online shop

Developer reply

January 31, 2021

Dear GESSICA store admin,

Here is Tracie from Customer Support of Socialhead team. Thank you very much for the feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you have any other questions or would like me to clarify anything else, please, let me know. I am always glad to help in any way I can.

Wishing you a great day!
Tracie.

TOI & MOI

Rating
5 of 5 stars
Last edited
January 17, 2021

Very good app, best CRM for social selling, customer service will increase in quality, but please add translation and setting for some features

Developer reply

January 17, 2021

Dear TOI & MOI store admin,

Here's Annie from Customer Support of Socialhead team.

First of all, thank you very much for your feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you have any other questions or would like me to clarify anything else, please let me know, I am always happy to assist you.

Warmest Regards,
Annie

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