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I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I must say, I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with.
From the moment I reached out for help, I could tell that the support member was dedicated to ensuring that I received the support and guidance I needed to fully utilize the app and its features. They were patient in answering all of my questions and providing detailed explanations for any issues I was experiencing.
What I appreciated most about their support was the way they went above and beyond to ensure that I understood everything and was able to successfully implement the app into my business. They even took the time to walk me through the process step-by-step, making sure that I was comfortable with every aspect before moving on to the next.
Overall, I am extremely satisfied with the support I received from the Facebook & Instagram Shopping app team and would highly recommend them to anyone in need of assistance with the app. Their patience and comprehensive support made all the difference in my experience.
Have only just started using the app. Really impressed so far though with how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you!
The support team is very helpful! They walked me through each step of the setup process and is following up with me to complete everything and make sure I have an easy and successful experience!
Support is Awesome and solved my category issue. They understand my issue and guide to resolve it. Thanks a lot. Highly Recommended.
Ok, so I have tried the Sh*pify app, and FB via the Commerce Dashboard, for over a week, to no avail. I thought, well why not try this app out, and lo and behold - IT WORKED Flawlessly! Ok, back to selling and not stupid tech issues. "Shame on Sh*pify" in this case, their so-called highly rated app kept getting us refused by FB for not meeting all of their terms, and we aren't doing anything special or strange. Regardless THIS APP WORKS. Also tech support for this company is top! Quick response via chat, and actually capable help! Although it turned out that I didn't need the help, I figured it out while on support. They were quite capable at least :-D
Thank you Kartik for helping! they help me setup with everything even though there's some connection issues. Great customer service guys!
Very happy with Anand for providing support. I found the team very knowledgeable and experienced. Very helpful app and its has great features for easy integration to Facebook and Insta.Geat work guys.Many thanks!
Great help with the setting up the app. Our system was so messed up from previous systems, and they helped us get it all cleared out.
Now we wait for the products to upload, and facebook to approve the account.
Arpit was very helpful. I would not have been able to set this up myself. I am very appreciative of the kind support.
Perfect and extremely responsive support team and a great and easy to use app to sync products from Shopify to Facebook.