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If I could give this app negative stars I would. Their customer service is horrible, the app has never worked right, its caused multiple customer service issues, purchases do not push to shopify, after multiple attempts at getting this fixed their foreign customer service and tech support still don't fix issues. They cannot type english correctly to communicate effectively. Every aspect of this app does not work right and FB should be ashamed of allowing such horrible companies to work with them. I regret ever using this company
Thank you for taking the time to write about your experience. We, at CedCommerce, pride ourselves in doing everything we can do, to ensure the highest degree of client satisfaction. We’d love to make things right for you. Please give us more information about your specific situation. If you wouldn’t mind connecting with us at skype/phone no. at your earliest convenience. We look forward to speaking with you and working towards earning back your business. Have a good day!
I must say, these guys are awesome!!!! They know exactly how to the Shopify and Facebook integration works. Rishi and team took the time to walk me through the necessary steps and gave me great guidance. I absolutely recommend anyone looking for help to reach out to these guys. BIG THANK YOU!
I worked with CEDCOMMERCE for few platforms, but I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with even during late hours.
It was a bit confusing at first, but the people at CED Commerce were able to get my Shopify Store to show on FB Marketplace (24 hour process, so I will see it tomorrow). Helpful people that worked patiently with me.
Nice support team. Easy and great. I got voice call support and whatsapp meet to help to integrate fb shop with my store.
I recommend, very kind and patient support guys, you have a team that can help you in many problems. keep in touch with you on whatsapp every time you have problems.
Greatly recommended, great costumer service, I had a problem and they helped me to solve it in just a pair of clicks
very good service and customer support very good ................................................................................................................
I love this application, this application is really great. very easy to use, it helps to retargeting my customers, also costumer support is very professional, Kartik helped me setup everything and answered for my all questions, Highly recommended, Thank You
Nice and easy service, and buying helps customers via Instagram, and dealing with them was excellent, I love that