CED ‑ Facebook Feed & Ads , 860 avis

Great experience to work with this company and their customer support is top notch. I wish them all the best.

Very useful app to start selling your products on facebook and instagram. Have fantastic customer support too that took my fully through it all.

The app is efficient and beneficial to expend my online store to sell on other sale channels. But the most incredibly helpful is the customer service. The service and problem solving from the team is knowledgeable , professional, remarkable and diligently. I have the great and pleasant experience with the help from Ashish for my startup the app; also great support from Sonali to solve the issues whenever I had experienced. She is always there for me. What a wonderful and great team for making their effort and time to treat customers as their high priority!

very helpful service

I needed help connecting my FB shopping/Instagram and Sonali was incredibly helpful and went the extra mile with her support. She was very patient with me and took a lot of time with me to make sure we figured out the root cause of the problem and then followed up with additional resources to make sure I could get in contact with Facebook for the additional issues I was having with my Facebook page. Thank you very much for taking the time to comprehensively address my problem and make sure we found a solution.

It was very easy to comunicate with harsh , good knowlegde of the system , also very good we were able to talk troutgh google metteing so the sharing of the screem made things easy to manage !

After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise.

My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The solutions they offered were basic and unfortunately fell short of resolving my challenges.

This back-and-forth became a significant drain on my time, leading to missed sales opportunities and considerable frustration. Considering this is a paid app, the value proposition diminishes significantly when facing these challenges, as the customer service seems to do the bare minimum in providing support.

In the fast-paced world of online stores, time is of the essence, especially when you have active advertising campaigns. Every moment spent trying to troubleshoot with Ced Commerce was a moment too long.

My advice is to consider other apps. While Ced Commerce might work fine when there are no hiccups, be prepared for lengthy and frustrating endeavors should any issues emerge.

They have really great support. I would definitely recommend it.
The whole team is great, thank you all.

Très gentil et à l'écoute ! Encore merci :) Toutes mes questions ont été résolues. LE service est vraiment top

Awesome customer service support to get the job done. Love the service provided and up to checking the root cause. Will not send you policy link, straight solve the problem.