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Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow.
So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they didn't get their extra $100.
Then when I tried to upgrade my plan, it wouldn't allow me because there's more bugs in their software than an entomologist's lab.
This app is simply amazing! It's incredibly user-friendly, making it a breeze to navigate and use. The reliability is top-notch, with no glitches or issues in my experience. The core functionality is spot on, making growing on Tiktok Shop very efficient. Huge shoutout to Suryansh for the amazing customer service and solid app.
I normally use many applications from CedCommerce, and other apps are very user-friendly, with helpful teams. However, I can't say the same for this application. Months have passed, and we still haven't been able to go live with our 961 products. The team is not very responsive, and creating categories one by one is a real disappointment. This app turned out to be a letdown for me, something I wouldn't expect from CedCommerce, both in terms of the application and the team.
thank you sir for helping me this evening you helped me with Facebook and I hope I can continue to make money with this
Went smooth and had a helpful customer service to support with my query
The app is fairly easy to install. When I have had questions, customer service has been very thorough with giving instructions on how to make the updates. I would definitely recommend using this app.
Very helpful and patient as I am not a computer programer -- quick to respond.
Went out of way to resolve problem
very good customer service and we are so happy with this app. Thank you much arpit your nice instructions
Hello
I use this app to connect my Shopify to facebook to create a storefront on both our home page and on the Facebook Marketplaces application to be more visible on Facebook. I like how they only sync my catalog items over to Facebook but also help me retrieve and manage my orders within their app. In doing this we are able to then ship using our own services and they will submit our tracking back into Facebook on our behalf. Another great thing to note is that their customer service is superb and as of now FREE!
Very helpful support team. They helped get our Shopify store connected to the Facebook marketplace easily.