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Arpit was amazing in terms of support and was very proactive over the call and on google meet and resolved all my queries and got me onboarded in a jiffy.... great job man...
OMGosh. Anand is a godsend. So patient and so very helpful under very trying connection problems. Nothing was too much trouble. Just started using the app but looks like it will be a great asset to my business. Thanks again Anand for all of your help.
Sonali is very dedicated. She helped me a lot. Whether it's vacation or evening, she often answers my questions online. It's a great experience. Thank you Cedcommerce for providing Facebook & Instagram Shopping app. This is very useful for me. It solves my problem efficiently. This is my second store that I am integrating with Cedcommerce for Facebook as it was a great experience with my first store. It must be 5 stars!
It easy to setup and use, the support agent was very helpful in setting up the apps is working well the synching . Excellent support
Connected all my products and whenever I needed assistance, Customer Service was very helpful!
Prabah and Shikha from CEDCOMMERCE are absolute lifesavers! I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. Thanks to their exceptional expertise and dedication, they not only provided a prompt and effective solution but also guided me through the entire process, making it a seamless experience. Their knowledge, professionalism, and outstanding support truly stand out. I can't thank them enough for their incredible assistance, and I highly recommend CEDCOMMERCE, especially Prabah and Shikha, for anyone seeking top-tier e-commerce solutions and support.
Great and free app!!! Excellent app support. The custom service is excellent, the connection helped to synchronize the directory. I recommend!)
Im new using the app. Very happy so far how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you so much for helping me get started, really apperiated!!
Great App! The Customer service is awesome . Specially Anand . Helped to solve the problem I had, the support team are really helpful
This app shouldn't be on the store. The customer service was not helpful and after 3 days I'm yet to have anything but a new Facebook Page to manage for my business and zero marketplace listings. Then the customer service rep has the guts to ask for a review. That's why there's so many reviews.....They need to offer step by step guides with screenshots and use the same terms to reference the buttons. This whole experience has been painful and I'm one day away from deleting for good.
DearHavamal Gifting, thanks for sharing your feedback. We are really sorry to know that your experience didn’t match your expectations. We at CedCommerce are glad to help you with every possible solution. It was an uncommon instance and we would do better in the future.
Answering your query, we are not providing any solutions for Facebook Marketplace. To ease your selling across Facebook surfaces, we are facilitating you with the other functionalities like Facebook Shops, Page Shop, and Instagram Shopping; and with the newly added advantage of Facebook Business Extension, you can unlock a broad suite of business tools and sell hassle-free across the platform. Feel free to reach out to us on Skype or phone number with your comments, concerns, or suggestions. We would love to make things right for you. Have a nice day! Thanks.