CED ‑ Facebook Feed & Ads

We began having issues with orders not pulling into the META app, then when we sent in tickets for support, despite having paid for 24/7 support, it would take days to receive a response. The response would be about our ETSY integration, which had also recently been deleted, but was not an issue. We spent the majority of this month asking for and waiting on answers, leaving customers in the ...

No puedo crear publicidad y el soporte de ayuda no contesta o resuelve dudas.

The app was easy to install and to connect to Facebook. The issue I have right now is the I cannot delete any of the items from the catalog because: Settings can't be edited!
You only have access to create ads with this catalog. To edit settings for this data feed file, you need to contact someone who has permission to manage this catalog.

I contacted CED, Harsh email me the instructions to ...

Using the Tiktok app has been a very bad experience. We have manually click everyday to sync the 100 products and 75% of the time, the app pops a message saying you've reached your 100/day product limit even though last time was 3 days ago. Cedcommerce doesn't help but just says it's Tiktok app issue.

YOUR COMPANY IS FOS AND A BUNCH OF THIEVES.
You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up.
I hope your company goes under.

WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!

After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise.

My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The ...

The support they offer gives you the basic solution trouble shooting steps all the time. I have so many issues with my feed, they do not invest time in helping their clients and they keep asking for good reviews everytime they give a simple solution, no wonder why they have so many good reviews.

If I could give this app negative stars I would. Their customer service is horrible, the app has never worked right, its caused multiple customer service issues, purchases do not push to shopify, after multiple attempts at getting this fixed their foreign customer service and tech support still don't fix issues. They cannot type english correctly to communicate effectively. Every aspect of this ...

Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow.

So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they ...

This app shouldn't be on the store. The customer service was not helpful and after 3 days I'm yet to have anything but a new Facebook Page to manage for my business and zero marketplace listings. Then the customer service rep has the guts to ask for a review. That's why there's so many reviews.....They need to offer step by step guides with screenshots and use the same terms to reference the ...