Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with social media platforms like TikTok Shop, Facebook, and Instagram. They appreciate its real-time syncing, easy ad management, and keyword optimization features. The intuitive dashboard and automatic order syncing are also praised. The support team is noted for their prompt and knowledgeable assistance. The app's ability to sync additional product images for enhanced marketing is also valued. It's recognized for effectively connecting Shopify stores with TikTok and providing a reliable multi-channel experience.

January 18, 2024

I recently integrated CedCommerce Social Connector into my Shopify store, and it has been a game-changer. The app seamlessly connects TikTok Shop, Facebook, and Instagram, offering features like real-time syncing and easy Facebook ad management. Setting up and linking accounts is a breeze, making it a must-have for a hassle-free multi-channel experience.

The customer service team is consistently prompt and knowledgeable, providing valuable assistance around the clock. This commitment to user support is a standout feature, reflecting the app's focus on user success.

CedCommerce Social Connector goes beyond integration, offering product optimization with relevant keywords for better visibility on Facebook. Overall, it's a reliable and effective solution for anyone looking to enhance their social commerce journey. If you're seeking a comprehensive multi-channel Shopify integration with excellent customer service, this app is highly recommended. ⭐⭐⭐⭐⭐

Shore Break Designs
United States
About 1 month using the app
January 5, 2024

I tried to connect my Shopify store directly to TikTok Shop, but their integration wouldn’t work. Then, I found CedCommerce. I am so glad I did. I reached out to their support team, and they set up a call with me to assist with the setup. Suryansh was the agent I was connected with, and he was (and, still is) fantastic! He answered all of my questions and helped work through the issues I was facing. I would highly recommend using CedCommerce to add your products to TikTok Shop!

TRVLPOD
United States
17 days using the app
February 19, 2024

Great app, Aditi was very helpful and professional when i chatted with her. App is easy to use

Collections for Her
United States
2 months using the app
January 26, 2024

I normally use many applications from CedCommerce, and other apps are very user-friendly, with helpful teams. However, I can't say the same for this application. Months have passed, and we still haven't been able to go live with our 961 products. The team is not very responsive, and creating categories one by one is a real disappointment. This app turned out to be a letdown for me, something I wouldn't expect from CedCommerce, both in terms of the application and the team.

The Friendly Turtle
United Kingdom
About 2 months using the app
March 1, 2024

thank you sir for helping me this evening you helped me with Facebook and I hope I can continue to make money with this

My Favorite Things
United States
2 days using the app
November 15, 2023

The TTS connections are extremely useful for running your store through Shopify. The support team always on hand to assist with any issues which may occur during set up or even when you are established.

Lansinoh UK
United Kingdom
5 months using the app
December 2, 2023

Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow.

So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they didn't get their extra $100.

Then when I tried to upgrade my plan, it wouldn't allow me because there's more bugs in their software than an entomologist's lab.

biöm
United States
3 months using the app
November 10, 2023

Helpful. A bit of a language barrier but he was patient with me

SWEET T 52
United States
Over 2 years using the app
November 24, 2023

I've been using the TikTok Shop Cedcommerce Social Connector app for a few months now and I'm very pleased with how it has streamlined my business operations. The automatic order syncing saves me so much time by eliminating the need to manually enter orders. I can now focus my energy on other important tasks.

Maryse Fashion
United States
20 days using the app
November 8, 2023

I have been using the CedCommerce TikTok Shopify Connector app and wanted to share my experience with the app and its customer support. Overall, my experience has been fantastic!!
The app has proven to be very effective in connecting my Shopify store with TikTok. The features offered, such as product syncing, automatic order management, etc., have been smooth and reliable. The integration process was easy and seamless.
The customer support provided by CedCommerce has been exceptional.

Aqua Furniture
United Kingdom
About 2 months using the app