Z Facebook Messenger Chat

I've been trying to move two widgets that I installed for days but I can't do it ... I need personalized attention and I can't find any way to help me ... 10:13 where is the configuration page that I can't see ...? 02/23/2021: the development team helped me with the change I requested but I didn't like how it turned out, so I asked them to please help me make another change and they said "we are unable to provide ongoing free custom work for individual websites or we will quickly go out of business "... I am very upset because one pays for the service and they do not provide the attention that is needed, in a few days I will uninstall the APP from my store https://subefotos.com/ver/?d909953572bff9fb3a17b6e963ffb21bo.png

I haven't started using the app but you guys sent me an email asking for my honest opinion. So here goes... on the onset the app looks very pleasing and easy to navigate but I clicked on Facebook chat and when logged in I was given options I wasn't looking for. I had to continue to navigate the site to find the Facebook chat feature.
I like how it's free but every option I go to change requires an upgrade. I'd rather it be greyed out instead of making seem I can change it to find out I can't unless I upgrade.
Although it appears easy to navigate you should have a demo video on the homepage.
Thanks.
PS. If you're asking for a review have it link directly to your app or let me know ahead of time I have to search for your app to leave a review.

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Widget is a no-show. Support ignored me. garbage app. I know that It could be user error but thats what their dead-beat support is for.

too much effort for the customer to actually talk to you and when you are trying to customise it freezes the web browser - needs more bug fixer and simplier design