Omega Facebook Pixel Ad Report
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There are many components for a good app on Shopify, of course, its functionality and value are at the top, but that would mean nothing without a strong support team, which is the highlight of my review.
I greatly appreciate the speedy response times, I reached out at 3 AM UK Time and again at 7 PM, receiving prompt assistance within minutes on both occasions. So there's always a time when support is available.
I have to give credit to Sophia from the support team. She didn't just help solve my issue very swiftly, she also went as far as giving me extra feedback about my store and how I can improve it even further, I even asked her for her opinions as a customer, and she gave me a lot of valuable and honest insights! Also, what stood out to me was her friendly and personal approach – she made the interaction feel like chatting with a friend.
Thank you so much for sharing such a detailed and positive review! We're thrilled to hear that you value not only the functionality and value of our app but also the quality of support we provide. It's great to know that our team, and Sophia in particular, could assist you so effectively, providing support at any hour and offering additional insights to improve your store. We believe in going the extra mile for our users, and Sophia exemplifies that commitment.
Your experience truly highlights what we strive for at Omega Facebook Pixel Ad Report app—support that's not just helpful, but also friendly and personalized. Thank you again for choosing our app, and remember, we're here whenever you need us, ready to help and provide more insights to enhance your store's success. 😊🌟
Niel was very helpfull and fast to respond. He knew sraight away what to do.
🌟 Thank you for the glowing review! We're delighted to hear that Niel provided you with helpful and speedy assistance. We pride ourselves on having knowledgeable and efficient support staff who are always ready to assist. If you ever need further help or have any questions, don't hesitate to reach out. Here's to your continued success with Omega Facebook Pixel Ad Report! 🚀😊
Patiently solved all my problems
🛠️ Patience is indeed a virtue, and we're glad to have demonstrated it while resolving your issues! 💪 Thanks a ton for recognizing our dedication to solving your problems at Omega Facebook Pixel Ad Report. Don't hesitate to reach out if you need further assistance! 🌟
great app, especially the customer service (Anna), they can do what Facebook can't for the FB pixel Lol
Hi coradomoda
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
This app gives great accuracy in ads report despite IOS 14.5 update, also has really helpful customer service!
Hi Mila Jack
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
This plugin is great, the customer service is very good, I really like this plugin, it helps me solve many problems.
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Best,
Rosie
This app is amazing as the data is syncing perfectly. The customer service is also very prompt and helpful. They follow up on the all conversations on email as well which is fantastic. I would highly recommend this app.
Hello DRICOPER DENIM,
We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Great customer service, Grace answered all my questions and provided me with all the information I needed to use the app.
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
thanks for Omega helping us fix the issue when we use feed function, now we can upload all products info to Facebook catalog. Really thanks their service
We are extremely happy to hear that you like the app and that it is working great with your e-commerce store! I Hope many retail orders come soon! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support! 🦉🦉❤️
I added the APP to my Shopify yesterday! There are many questions for the beginners. Thank you so much for the help of Ngoc. I really appreciate that.
Hi Toyotress,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team