Omega Facebook Pixel Ad Report
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The connection pixels are unstable, and I don't know when it was given a positive review.
Hi there!
Thank you for taking the time to update the review, We appreciate your feedback, and I'm sorry to hear you had a bad experience using our app. But we take this review update seriously since this is your experience with the app at the moment.
We have had an agent check your pixel on your store right after receiving your review update and still see the pixel is still working well on your store with the help of our app and no issue followed. We also contacted you via email to follow up on the case in further, could you please check your email and share with us the concern you are having with the pixel unstable connection? We appreciate any chance that we can have to support our customers.
Should you have any additional feedback, please share it with us via contact@omegatheme.com. Your sharing will always be treasured at Omega!
Sincerely,
Kaylee, Leader of Customer Support
they helped me very fast and the problems where solved within 5 minutes. best customer service i've ever had
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Great app, I use it to fix our conversion api issue, it was perfect work! Commend it! It can help you!
outstanding customer service. I want to express my gratitude to Tracey and Henry for helping me with the pixel setup; I haven't used the app yet, but they have provided excellent customer service thus far.
How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
So far, Omega has a decent customer support and I cannot say anything bad about it. I will definetly update you about the IOS 14 thing.
Hi Weizzy,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team
Absolutely great app! Worth all the money, for sure. It saves a lot of time to connect the pixel, and they track with UTMs, which are often times more accurate. The support is amazing; they help you with everything and are very kind and understanding
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega Facebook Multi Pixel app. We look forward to serving you for many years to come!
It is better than others app, and their service is good. It is better than others app, and their service is good.
Hi tenooming,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback our team.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
Bang on, very happy with the app and product support so far, Easy to implement. Would recommend it to anyone
Hello Fjuka Online Store!
We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Thank you so much for this app , i am searching app who can get data give and easy to use with Facebook pixels and need team who co operate here it is do not miss it guys
The customer service Joyce is very patient, I feel satisfied, I highly recommend you to use this app
Hello LuckyU!
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve.
Please feel free to contact us if you need our assistance!
All the best,
Kaylee - Omega Team