Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
Bearbeitet am 21. Oktober 2021

I started using this app for better tracking and information sharing between my store and FB. It has been working fine...but, it does miss some purchases. I have contacted support and expect to get the issue sorted. Thanks

Nextbait
Vereinigte Staaten
9 monate mit der App
Omega hat geantwortet 22. Oktober 2021

Hello Nextbait,

Thanks for taking the time to share your experience with us and we are sorry for any inconvenience caused to you.
Regarding the purchase events, our support team also explained you the case that Facebook now does not support real time report, so we recommend you to check the past days instead, in addition, you can check right from our app Analytics that we already sent enough purchases to Facebook from the time you installed our app.

If you have any questions or need assistance from us, please let us know.
Best regards,
Omega team

24. November 2021

I'm using this app to get better & more accurate data for my Facebook campaigns. It's pretty good so far and one thing I need to mention it's the customer support. Very friendly, blazing fast and very helpful. Big shout out to Joyce for fixing my issues in such a short time!

Carz Trend - It's more than just a car
Vereinigtes Königreich
8 tage mit der App
Omega hat geantwortet 24. November 2021

Hi Carz Trend - It's more than just a car,

We're happy you had a fantastic time with us! We made sure to share your feedback to Joyce as well.
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team

Bearbeitet am 28. April 2023

Very good service! They helped me to solve the piexl problem perfectly. Also the app tracks our advertising data accurately, which is great.

KIWI design
Sonderverwaltungsregion Hongkong
8 tage mit der App
Omega hat geantwortet 4. Mai 2023

You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app. Remember that we’ll always be along with every single Ad.
Omega Facebook Multi Pixels team🦉🦉

11. Juli 2022

Great application! I track my events much better and when I had a problem Rosie from the service department was super nice and solved my problem in 20 minutes!

Marie Louise Paris
Frankreich
8 tage mit der App
Omega hat geantwortet 12. Juli 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Multi Pixel app. We look forward to serving you for many years to come!

5. Oktober 2022

The app makes tracking with Facebook 100% more accurate. Necessity for every ecommerce store! Great support as well :)

KidCuddle™
Deutschland
8 tage mit der App
Omega hat geantwortet 6. Oktober 2022

Thank you so much for taking the time to write us a review. Your unwavering support is what gets us out of bed in the morning and we really appreciate your comment.
Let us know if there is anything we can ever do to assist you further.

Bearbeitet am 6. April 2023

The support is available, but with issues that I have using the app, we can not find easy solution, the reading of Pixel from Omega when I connect with my FB pixel is not so correct and we did not find solution for that.

Frogi.rs
Serbien
8 monate mit der App
Omega hat geantwortet 6. April 2023

Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your feedback and the support agent has sent you an email to explain the issue. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

5. Januar 2022

I used this app and was facing a lot of problems with settings. I asked for customer chat support from Anna and she help me with everything. Thanks to Omega And Their Hardworking Team. One Of The Best & Must have App in Shopify- Thanks Omega team so much for making my day!!

Tramy's Garden
Singapur
8 tage mit der App
Omega hat geantwortet 5. Januar 2022

Hi Tramy's Garden,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

30. August 2021

support kaylee is very good ,patient and help you to solve any problem as she know. Warm-hearted team and good service

Supaudios
China
7 tage mit der App
Omega hat geantwortet 30. August 2021

Hi Supaudios,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

18. April 2023

I abandoned my old Pixel install app to use this instead. It has several advanced features that the other don't have.
The support agent is nice and super helpful too! Highly recommended!

Giftago
Vietnam
7 tage mit der App
Omega hat geantwortet 19. April 2023

We’re so happy to hear you had a great experience with Omega ‐ Multi Facebook Pixels app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. 🦉🦉

9. September 2022

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BHC-USA
Vereinigte Staaten
7 monate mit der App
Omega hat geantwortet 12. September 2022

Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours. Let’s rock data input for ads with OMEGA 🔥