Omega Facebook Pixel Meta Feed
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They even helped me to remove my old pixel hidden in the theme files. Im not an IT guy, but with them it is so easy to install pixel.
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that our team could help remove the old pixel from your theme files and make installing the new pixel easy for you, even without an IT background. 👍😊 Your satisfaction means the world to us, and we're always here to support you. Thanks again for your trust and support! 🙏✨
Great customer service. Was a great tool when I needed it.
Hi there,
We're really sorry to hear about the inconvenience you've experienced. The charge occurred because the app was uninstalled after your new billing cycle began. Our team has reached out to you to provide a solution, and we hope you've checked our messages.
You can contact us directly at support@omegatheme.com. We're here to help and want to ensure this issue is resolved for you.
I appreciate your understanding.
Best regards,
Kaylee from Omega customer support team
The app is great, it tracks really everything, and the customer support is always available and ready to help you, super satisfied.
Thank you for your fantastic review! 🌟 ✨ Our customer support team is always here to help, and we're thrilled you're super satisfied! 🙌 If you need anything else, feel free to reach out anytime. 💬❤️
Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the App developers cannot fix it. So do not install this app!!! This app broke my Shopify.
Edit: They responded that they wanted to help me (or they try to appear helpful). However, the app developers tried to fix it for more than 1 week. And they couldn't fix it.
Hi!
Thank you for sharing your experience with our app. We're sorry to hear that it did not meet your expectations. We genuinely strive to provide a seamless experience for all our users and regret any inconvenience caused.
The issue you mentioned regarding the "additional details" section is uncommon, and we deeply apologize if it caused any disruption. Our support team is always here to guide you through fixing this manually or addressing any lingering concerns.
We would love the opportunity to assist you further and make this right. Please feel free to contact us at support@omegatheme.com or our 24/7 live chat channel. Your feedback is invaluable in helping us improve, and we truly appreciate your understanding.
BEN from omega help center helped me big time with referring me to a paypal tracking number sync app, and also helping me along with Tracy to adjust some things with ads reports. LIFESAVERS
Thank you for sharing your experience! 😊 We're thrilled to hear that Ben and Tracy provided such outstanding support with the Omega Facebook Pixel Ad Report app. 🌟 It’s great to know they went the extra mile to assist you with PayPal tracking and ad reports. If you need anything else, our team is always here to help! 🚀✨
i would love to send my regards to Samuel for supporting me by checking if i have satup omega pixel correctly, and he double checked everything
he was quick in his support
Thank you so much for your thoughtful feedback! 😊 We'll be sure to pass along your kind regards to Samuel. 🙌 He’ll be thrilled to hear that his quick and thorough support made a difference in setting up Omega Pixel for you! 💪✨ If you ever need help again, we’re always here for you. 🌟📲
This software is very easy to use. When encountering problems, the team will follow up and solve them in time. I am very satisfied.
Thank you for your fantastic review! 😊 We're thrilled to hear that you find our software easy to use and that our team is always there to help promptly. 🛠️ Your satisfaction is our top priority! 🌟 If you ever need assistance or have any questions, feel free to reach out anytime. 🙌💖
The Omega team is great, and Hana really stands out with her quick responses and customer-focused approach. She’s super helpful and makes sure you get exactly what you need. Great support overall – thank you guys!
Thank you for sharing your experience with the Omega Facebook Pixel Ad Report app! 😊 We're thrilled to hear that Hana’s quick responses and customer-focused approach made such a positive impact. 💪 She’ll be so happy to know her efforts are appreciated! If you ever need further assistance, our team is always here to help. 💙✨
Always the most supportive customer support helping every step along the way. Forever inspired by this level of service and care. Recommended!!!!!!!
Thank you so much for your amazing feedback! 🌟 We're thrilled that you're happy with the Omega Facebook Pixel Ad Report app and our supportive customer service. 😊 Your recommendation means the world to us, and we're always here to assist you every step of the way. 🚀💙
Amazing support! Their extension helped us to improve FB reporting!
A+++ Highly recommended!
Thank you for the fantastic feedback! We're thrilled to hear that the extension helped improve your FB reporting. We truly appreciate your recommendation and are always here if you need any further assistance. A+++ to you as well! 😊