Omega Facebook Pixel Meta Feed
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Correcto funcionamiento, soporte y atención
¡Muchas gracias por tu valoración sobre Omega Facebook Pixel Meta Feed App 😊
Nos alegra saber que estás satisfecho con el funcionamiento de la aplicación, así como con nuestro soporte y atención. Seguiremos trabajando para ofrecerte siempre una experiencia confiable y una asistencia rápida y útil. ¡Gracias por tu apoyo! 🚀
I would like to especially thank Tracy for the excellent customer support during the setup of the Omega Facebook Pixels Meta app. She helped me throughout the entire process with great patience, speed, and professionalism, answering every question clearly and effectively.
Thanks to her support, the setup was very easy and everything is working perfectly. Without a doubt, exceptional customer service. Highly recommended!
Thank you so much for this wonderful feedback 😊🌟
We are truly happy to hear that Tracy could support you throughout the setup of Omega Facebook Pixel Meta Feed with patience, speed, and professionalism. She will be so glad to know her guidance made everything clear and easy for you 💙✨
It is great to know everything is now working perfectly. That is exactly the experience we aim to deliver from start to finish 💪
Your recommendation means a lot to us. If you ever need anything else, we are always here to help 🤝🚀
Hola gente de Omega de Shopify . Tengo la APP instalada en mi pagina para un mejor desarrollo de la misma. Mi pagina es nueva y como soy principiante en este caso tenia todo tipos de dudas . Consulte a soporte sobre si estaba bien instalada y en funcionamiento. De soporte me tomaron la consulta y me informaron que todo estaba en perfecto funcionamiento. Me respondieron con rapidez y eficacia . También me dijeron que cualquier consulta que tuviera no dudara en hacerla. MUCHAS GRACIAS
¡Muchísimas gracias por compartir tu experiencia con Omega Facebook Pixel Meta Feed app 😊
Nos alegra muchísimo saber que nuestro equipo de soporte pudo ayudarte y darte tranquilidad verificando que todo estuviera correctamente instalado y funcionando en tu tienda. Entendemos que comenzar con una nueva página puede generar muchas dudas, por eso siempre intentamos brindar respuestas rápidas, claras y eficaces para acompañarte en el proceso.
Gracias de nuevo por tu confianza y recuerda que estaremos encantados de ayudarte cada vez que lo necesites 🚀💙
Vincent's support was amazing! He quickly helped me fix a double-tracking pixel issue and made sure everything was working perfectly before finishing. 10/10 service!
Thank you so much for your amazing feedback on Omega Facebook Pixel Meta Feed App 😊 We're thrilled to hear that Vincent could quickly help resolve the double-tracking pixel issue and make sure everything was working perfectly before wrapping things up. Your 10/10 support rating truly means a lot to our team, and we’ll be sure to share your kind words with Vincent 🚀💙
Omega is nothing but a huge, unusable mess. The whole thing is so broken that I can't believe they actually released it. The pixels don't work the way they should and fail to do even the most basic tasks—a complete failure!
As if the product wasn't technically abysmal enough, the support team is completely incompetent. The people there have no idea what they are selling; they don't know how to help and couldn't care less, even with the simplest issues. A total waste of time and nerves. Never again!
We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box!
The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
Thank you so much for the detailed and amazing feedback! 😊🌟
We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙
It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for.
Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀
Ayuda al instante, quizás se toman mucho su tiempo y eso puede ser un poco contraproducente pero realmente la respuesta es instantánea. Quiero destacar a Kaylee, me ha hecho seguimiento personal incluso fuera de horario de trabajo, me ha ayudado en todo momento con problemas ligados al pixel y mi empresa. Sinceramente no confiaba en nadie mas que en ella y se percato de que eso no cambie, brindándome ayuda personalizada mas que el resto. Gracias kaylee y su equipo
¡Muchísimas gracias por compartir una experiencia tan detallada y honesta 😊
Nos alegra saber que recibiste ayuda al instante con Omega Facebook Pixel Meta Feed app y valoramos mucho tu comentario sobre los tiempos, ya que nos ayuda a seguir mejorando. Es un verdadero orgullo para nosotros saber que Kaylee te brindó un acompañamiento tan cercano, incluso fuera de su horario, y que te ayudó de forma constante con los temas del pixel y tu empresa 📊✨
Tu confianza significa muchísimo para todo el equipo. Comentarios como el tuyo nos motivan a seguir ofreciendo un soporte más humano y personalizado con Omega Facebook Pixel Meta Feed app. Si en cualquier momento necesitas más ayuda, aquí estaremos para apoyarte 🚀💙
产品的功能很好，最主要的是客服的反应很及时，帮助我们去调整数据集的问题
非常感谢您对 Omega Facebook Pixel Meta Feed App 的认可与支持 😊
很开心得知您对产品功能感到满意，也特别感谢您对我们客服团队的肯定。能够及时协助您处理数据集调整相关的问题，是我们一直努力提供的服务体验。您的鼓励对团队来说非常重要，我们也会继续努力，为您带来更稳定、更高效的使用体验 🚀
The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.
You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.
Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.
Best regards,
Kaylee - Customer Support Leader at Omega
The best Meta tracking events app. And so great support, specifically Esther.
Thank you so much for your amazing feedback on Omega Facebook Pixel Meta Feed App 😊 We're truly honored to hear you consider it the best Meta tracking events app! It also means a lot to know that Esther could provide such great support for you. We’ll be sure to share your kind words with her — your support and trust truly motivate our entire team 🚀💙
