Reseñas (1.274)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
6 de abril de 2023

Tried several Facebook pixel related tools and found this one the best, easiest and most convenient to use, highly recommended and worth having!

Musesonly
Estados Unidos
9 días usando la aplicación
Omega respondió 6 de abril de 2023

We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you!

Fecha de modificación: 27 de febrero de 2023

I highly recommend this application! I recently had an issue with a Facebook pixel and was assisted by Trancy and Henry's support. Both of them were extremely helpful and attentive in helping me resolve the issue. The support I received was by far the best I have ever encountered.

Tracy in particular was exceptionally friendly and patient with me while working to find a solution. I really appreciated the way she communicated with me and kept me informed throughout the process.

In summary, this application is excellent, and I couldn't be more satisfied with the support I received. Thank you again to Tracy and Henry for all the help!

Euro Descontos
Portugal
8 días usando la aplicación
Omega respondió 28 de febrero de 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences, so your feedback is such a great motivation for us to provide outstanding services!

21 de diciembre de 2022

Support nhiệt tình quá trời luôn, mình fix vde xong quên rep mail, bạn ấy vẫn mail cho mình nhắc , tks all

Cordecar Store
Estados Unidos
8 días usando la aplicación
Omega respondió 21 de diciembre de 2022

Cảm ơn bạn nhiều, chúc bạn buôn may bán đắt nhaa. Có vấn đề gì team luôn sẵn sàng giúp đỡ.
-🦉🦉-

Fecha de modificación: 21 de octubre de 2021

I started using this app for better tracking and information sharing between my store and FB. It has been working fine...but, it does miss some purchases. I have contacted support and expect to get the issue sorted. Thanks

Nextbait
Estados Unidos
9 meses usando la aplicación
Omega respondió 22 de octubre de 2021

Hello Nextbait,

Thanks for taking the time to share your experience with us and we are sorry for any inconvenience caused to you.
Regarding the purchase events, our support team also explained you the case that Facebook now does not support real time report, so we recommend you to check the past days instead, in addition, you can check right from our app Analytics that we already sent enough purchases to Facebook from the time you installed our app.

If you have any questions or need assistance from us, please let us know.
Best regards,
Omega team

24 de noviembre de 2021

I'm using this app to get better & more accurate data for my Facebook campaigns. It's pretty good so far and one thing I need to mention it's the customer support. Very friendly, blazing fast and very helpful. Big shout out to Joyce for fixing my issues in such a short time!

Carz Trend - It's more than just a car
Reino Unido
8 días usando la aplicación
Omega respondió 24 de noviembre de 2021

Hi Carz Trend - It's more than just a car,

We're happy you had a fantastic time with us! We made sure to share your feedback to Joyce as well.
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team

Fecha de modificación: 28 de abril de 2023

Very good service! They helped me to solve the piexl problem perfectly. Also the app tracks our advertising data accurately, which is great.

KIWI design
RAE de Hong Kong (China)
8 días usando la aplicación
Omega respondió 4 de mayo de 2023

You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app. Remember that we’ll always be along with every single Ad.
Omega Facebook Multi Pixels team🦉🦉

11 de julio de 2022

Great application! I track my events much better and when I had a problem Rosie from the service department was super nice and solved my problem in 20 minutes!

Marie Louise Paris
Francia
8 días usando la aplicación
Omega respondió 12 de julio de 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Multi Pixel app. We look forward to serving you for many years to come!

5 de octubre de 2022

The app makes tracking with Facebook 100% more accurate. Necessity for every ecommerce store! Great support as well :)

KidCuddle™
Alemania
8 días usando la aplicación
Omega respondió 6 de octubre de 2022

Thank you so much for taking the time to write us a review. Your unwavering support is what gets us out of bed in the morning and we really appreciate your comment.
Let us know if there is anything we can ever do to assist you further.

5 de enero de 2022

I used this app and was facing a lot of problems with settings. I asked for customer chat support from Anna and she help me with everything. Thanks to Omega And Their Hardworking Team. One Of The Best & Must have App in Shopify- Thanks Omega team so much for making my day!!

Tramy's Garden
Singapur
8 días usando la aplicación
Omega respondió 5 de enero de 2022

Hi Tramy's Garden,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

Fecha de modificación: 6 de abril de 2023

The support is available, but with issues that I have using the app, we can not find easy solution, the reading of Pixel from Omega when I connect with my FB pixel is not so correct and we did not find solution for that.

Frogi.rs
Serbia
8 meses usando la aplicación
Omega respondió 6 de abril de 2023

Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your feedback and the support agent has sent you an email to explain the issue. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team